SGS Consulting · 4 days ago
IS Technician – Helpdesk
Tallahassee, FL
Contract
Onsite
New Grad, Entry Level
$19/hr - $19/hrSGS Consulting is looking for an IS Technician – Helpdesk to provide excellent customer service while servicing client locations. The role involves installing, diagnosing, and solving retail equipment failures, including POS systems and other peripherals, while adhering to service level agreements.
ConsultingRecruitingStaffing Agency
Hiring Manager
Gulsan Yadav
Responsibilities
Service and install computer equipment by analyzing, diagnosing, and resolving problems while providing excellent customer service and meeting service level commitments
Adherence to all compliance processes and procedures
Self-manage workload, overtime, inventory, and all administrative functions
Gain up to date knowledge of all technology, processes, policies, and procedures
Qualification
Required
Must demonstrate strong trouble shooting, analytical, and problem-solving skills
Excellent customer service, verbal and listening communication skills
Proficient in using computer hardware and software applications
Must be self-directed with excellent follow up and organizational skills
Ability to work in a flexible schedule environment to support hours of operation 24 x 7
Education: Tech School with GED or HS Diploma
THIS IS A FIELD SERVICE POSITION. MUST HAVE OWN RELIABLE VEHICLE
Preferred
Location: We need someone residing in Palm Beach County. Prefer residing mid county. (Boynton to Palm Beach)
Company
SGS Consulting
SGS Consulting is a client-centric organization that offers workplace and payroll solutions.
Founded in 1997
1001-5000 employees
H1B Sponsorship
SGS Consulting has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase