Wake Forest University · 5 months ago
Assistant Manager, Projects and Rapid Response (7:00 p.m. - 3:30 a.m. Monday-Friday)
Winston-Salem, NC
Full-time
Onsite
Mid Level
3+ years expWake Forest University is seeking an Assistant Manager for Projects and Rapid Response, responsible for overseeing custodial operations and directly supervising custodial supervisors. The role involves managing personnel, coordinating projects, performing inspections, and ensuring high standards of cleanliness and hygiene on campus.
EducationHigher EducationUniversities
Responsibilities
Responsible for leadership, staffing, and management of personnel
Oversees custodial cleaning operations under the direction of the manager of custodial services
Counsels with supervisors and building leads are needed to discuss problem areas and identify means for improvement
Participates with other members of the management team and University partners in planning and designing new programs, projects, summer floor care, etc
Performs inspections and coordinates with the necessary departments to meet the customer's expectations and timelines
Coordinates campus projects with other managers to ensure expectations are met
Ensures that outside contractors are properly supervised
Keeps current on techniques and cleaning methods to ensure the cleanliness and hygiene of campus interiors
Promotes cooperation and commitment within the team to achieve goals and deliverables
Visit with faculty and students who may be experiencing a housekeeping problem and facilitate corrective action
Manages and maintains close working relationships with personnel from other departments regarding modifications, summer maintenance programs, and custodial-related service issues
Establishes long and short-range goals for each of the activities managed
Oversees other special projects as directed by management
Performs other related duties as assigned
Qualification
Required
AS/AA degree plus three years of experience in operations and supervision, or an equivalent combination of education and experience
Working knowledge of custodial practices, supplies, and equipment related to campus Facilities
Strong organizational skills including prioritizing, keeping track of information or work in progress, ensuring accuracy, multi-tasking, flexibility, and handling interruptions appropriately
Ability to supervise and direct custodial supervisors and other personnel daily
Ability to work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds
Knowledge of related safety and sanitation standards for Custodians. Ensures compliance with OSHA/ ADA
Ability to practice effective oral and written communication skills with strong interpersonal skills
Ability to communicate with diverse populations, including students, faculty, staff, and visitors
Proficiency in computer use, including Google Suite, Microsoft Office (Word, Excel, and PowerPoint), and other relevant software
Ability to work a flexible schedule, including nights, weekends, and holidays
Ability to operate and drive golf carts and other vehicles
Valid driver's license with good driving record; must be insurable
Ability to adapt quickly and accept change
This position may be designated as essential personnel to support business continuity during campus emergencies, disasters, or other special needs as directed by management. Essential personnel are subject to recall inside and outside their normal schedule
Climbing, stooping, kneeling, standing, walking within your respective areas or between areas on campus, lifting up to 50 pounds, pushing, pulling, and grasping
Company
Wake Forest University
Wake Forest University is a private, independent, nonprofit, non-sectarian, coeducational research university.
1001-5000 employees
H1B Sponsorship
Wake Forest University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (79)
2024 (37)
2023 (37)
2022 (28)
2021 (32)
2020 (20)
Funding
Current Stage
Late StageTotal Funding
$63.9MKey Investors
Lilly EndowmentAmeriCorps Public AlliesNational Institutes of Health
2025-07-10Grant· $30M
2024-10-10Grant· $0.2M
2023-02-23Grant· $3M
Leadership Team
Dedee DeLongpre Johnston
VP, Sustainability (CSO) and Chief of Staff to the Executive Vice President/Chief Financial Officer
Jacqueline Travisano
Executive Vice President and Chief Financial Officer (CFO)
Recent News
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