Skyline Nursing Center ยท 5 days ago
Receptionist
Dallas, TX
Part-time
Onsite
New Grad, Entry LevelSkyline Nursing Center is seeking a part-time Receptionist to provide administrative support and ensure the efficient operation of the facility. The role involves greeting patients, resolving customer inquiries, and coordinating discharge planning while maintaining adherence to regulations.
Elder CareHealth CareHospitalMedicalNursing and Residential CareRehabilitationWellness
Responsibilities
Meets and greets all new patients to facility; explains and orients patients to facility services such as telephone, cable, dietary preferences, laundry and activities
Resolves customer requests, questions and complaints; provides information to improve customer service
Serves as liaison between patients and other departments
Conducts inquiries on customer satisfaction; reports information using recommended tools and forms
Identifies, researches and resolves customer concerns; reports trends to Quality Assurance Committee follows up on customer inquiries not immediately resolved
Coordinate discharge planning with patient, family, rehab, nursing, referrals to agencies
Arranges for consults for patients annually or as needed
Serves as role model to foster superb customer service
Assists the center in ensuring adherence to Federal and State regulations including participating in survey process and the correction of deficiencies
Other duties, responsibilities and activities may change or assigned at any time with or without notice
Qualification
Required
Provide administrative support to ensure efficient operation of the Facility
Supports managers and employees through a variety of tasks related to organization and communication
Responsible for confidential and time sensitive material
Meets and greets all new patients to facility; explains and orients patients to facility services such as telephone, cable, dietary preferences, laundry and activities
Resolves customer requests, questions and complaints; provides information to improve customer service
Serves as liaison between patients and other departments
Conducts inquiries on customer satisfaction; reports information using recommended tools and forms
Identifies, researches and resolves customer concerns; reports trends to Quality Assurance Committee follows up on customer inquiries not immediately resolved
Coordinate discharge planning with patient, family, rehab, nursing, referrals to agencies
Arranges for consults for patients annually or as needed
Serves as role model to foster superb customer service
Assists the center in ensuring adherence to Federal and State regulations including participating in survey process and the correction of deficiencies
Highschool diploma preferred
Proficiency with Microsoft Office: Word and Excel
Presents professional image through appearance, behavior and speech
Company
Skyline Nursing Center
While there is no place like home, there comes a time when health declines and personal needs change.
Founded in 2018
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase