City of Plano · 1 week ago
Communications Specialist
Plano, TX
Full-time
Onsite
Entry Level
$58K/yr - $62K/yr
2+ years expThe City of Plano is seeking a Communications Specialist to join their award-winning team committed to serving the community. The role involves developing and executing communication strategies, crafting content across various channels, and analyzing communication metrics to enhance engagement.
GovernmentInformation ServicesPublic SafetyPublic TransportationWaste Management
Responsibilities
Serving as a liaison between Communications and city departments to identify and highlight key initiatives and services
Writing, editing, and proofing engaging content for a wide range of communication platforms, ensuring consistency and accuracy
Analyzing communication metrics, identifying trends, and developing and presenting reports that translate data into actionable insights to help guide future messaging and channel selection
Assisting in developing and implementing communications plans to support city programs, events, and outreach efforts
Coordinating responses to media inquiries and supporting crisis communication efforts as needed
Implements communication strategies that support the goals of the department
Assists in conceptualizing and producing communications materials including website updates, brochures and invitations for departmental programs and activities
Takes photographs for programs and events and creates short videos to use in a variety of platforms
Assists with the planning, organizing, and implementation of events and activities and serves on committees, task forces, and other activities
Works with departments to plan and update digital content
Collects and analyzes communication metrics, identifies trends and develops newsletters, reports and other documents. Translates data into actionable insights informing future messaging and channel selection
Pursues continuing education for necessary skills and trends in communications
Administers City social media profiles, creating educational content, responding to public comments and assisting with crisis communications
Assists in acquiring supplies for promotional activities that help communicate key City messages
Works within established project budgets, tracking relevant metrics for reporting
Writes clear, engaging content for city social media, newsletters, website, print materials and other media, with a focus on accurate, accessible, and transparent communication
Professionally and positively represents the City at meetings and events
Regular and consistent attendance for the assigned work schedule, including evening and weekend duties, is essential
Qualification
Required
Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or related field
Two (2) years of experience in communications, journalism, marketing, or related industry
Knowledge of practices and principles of communications, event planning, public relations; digital communications concepts; data analysis, graphic design and social media skills
Skill in communicating effectively both verbally and in writing
Requires creativity and effective communications skills
Using computer software programs including those used for word processing and presentation
Writing clearly and concisely
Editing and proofreading written materials
Organizing and prioritizing work
Working cooperatively with others
Texas Class C driver's license (must obtain within 30 days of hire per state law)
Must pass a drug test, driver license check, criminal history background check, periodic CJIS background check (for positions requiring access into Police buildings) and social security number verification check
Benefits
Comprehensive medical, dental, and vision plans
Membership in the Texas Municipal Retirement System (TMRS), in which the City matches contributions 2:1 upon retirement
Enrollment in the Retirement Security Plan (RSP) which is fully funded by the City
Up to three weeks of paid vacation
Up to three weeks of paid sick leave per year
Nine paid holidays
Tuition Assistance
Free Library Card
Free recreation center membership
Company
City of Plano
City of Plano offers information about public transportation, watering guidelines, public safety, and waste management services of the city.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Gustavo Duran
Chief Information Security Officer
Pam Hanks
ACCOUNTING CLERK
Recent News
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