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CTG · 1 day ago

Bilingual (English/Spanish) Call Center Representative – Boca Raton

Boca Raton, FL

Full-time

Onsite

New Grad, Entry Level

$17/hr - $17/hr

Computer Task Group, Inc is seeking a Bilingual Call Center Representative for their Boca Raton team. This contract-to-hire role involves providing exceptional bilingual customer service and assisting customers with various inquiries and account management tasks.

ConsultingInformation TechnologySoftware

Responsibilities

Provide top-notch bilingual customer service via phone and email

Listen, empathize, and guide customers to solutions

Process payments, set up recurring billing, and manage account updates

Handle documentation related to vehicle passes, Penalty Charge Notices, appeals, and more

Keep accurate records and help the team meet performance goals

Qualification

Bilingual (English/Spanish)Call center experienceMicrosoft OfficeCommunicatorActive listenerAdaptableCollaborativeResults-oriented

Required

Fluent in English & Spanish (spoken and written)

Experienced in call centers—you can handle the pace and pressure

Strong communicator and active listener

Comfortable using computers, Microsoft Office, and multiple systems

Adaptable, collaborative, and results-oriented

Benefits

Benefits after 60–90 days

Company

CTG

Glassdoor3.8

CTG, a Cegeka company, is at the forefront of digital transformation, offering innovative IT solutions and services that accelerate your strategy and project momentum.

Founded in 1966