KAYConnect LLC ยท 11 hours ago
Technical Product manager with State/Federal healthcare pograms such as SNAP, Medicaid, TANF, Unemployment Insurance Experience
Harrisburg, PA
Contract
Hybrid
Senior Level
5+ years expKAYConnect LLC is seeking a Technical Product Manager with experience in State/Federal healthcare programs such as SNAP, Medicaid, TANF, and Unemployment Insurance. This role provides strategic leadership for large-scale digital products that connect residents to critical health and human services, partnering with various stakeholders to define and execute a product roadmap that enhances operational efficiency and user outcomes.
Information Technology & Services
Responsibilities
Drive, refine, and execute a strategic product roadmap aligned with program mandates, business goals, and user needs
Define product vision, key milestones, and success measures, ensuring alignment with organizational strategies and outcomes
Lead cross-functional teams to research problems, evaluate opportunities and impacts, and execute implementation plans for new and enhanced products
Facilitate the development of business, functional, and system requirements using interviews, workshops, document analysis, and process modeling
Serve as a primary liaison between business stakeholders, IT teams, designers, data teams, and external vendors throughout the product lifecycle
Translate policy and administrative objectives into effective digital product solutions that deliver measurable public value
Oversee and coordinate vendor teams, ensuring delivery quality, alignment, and accountability across multiple partners
Apply user research, analytics, and other data-driven insights to prioritize work and inform product decisions
Develop, revise, and implement policies, procedures, and standards to improve quality, efficiency, and cost effectiveness
Synthesize research, analysis, and findings into clear, actionable recommendations and executive-ready deliverables
Support change management efforts and build capacity with stakeholders new to agile and user-centered design practices
Qualification
Required
5+ years of experience in technical or strategic product management, leading end-to-end product planning and delivery
Demonstrated experience delivering technology solutions for Health and Human Services or federally funded programs such as SNAP, Medicaid, TANF, Unemployment Insurance, or similar programs
Proven experience leading or managing complex technical products that involve legacy systems and complex data structures
Experience leading cross-functional teams within government or public-sector environments
Experience communicating effectively with non-technical audiences and building capacity with staff new to Agile and user-centered design practices
Excellent oral, written, and visual communication skills, with the ability to convey complex concepts clearly
Strong facilitation and people management skills, including driving alignment across diverse stakeholder groups
Experience managing vendor teams and coordinating work across multiple vendors
Company
KAYConnect LLC
As your premier staffing and solutions provider, KAYConnect is reshaping the standards of excellence in staffing and solutions.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase