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Covenant Health · 19 hours ago

PATIENT REGISTRATION SPEC

Sevierville, TN

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Covenant Health is a top-performing healthcare network, and they are seeking a Patient Registration Specialist at LeConte Medical Center. This role focuses on accurately collecting and entering financial and demographic information for patients while providing excellent customer service to meet community needs.

Health CareHealth InsuranceHome Health Care

Responsibilities

Registers and admits patients in a professional manner, ensuring accuracy, completeness, and efficiency

Determines correct patient type based upon patient need and physician order

Documents account notes using financial system

Educates patients and family members on consent for treatment, advance directives, medical release, patient rights, PCP and MCO requirements, non coverage, billing and payment policies

Generates and distributes computer census on a daily basis

Collects co-payments and deposits to promote positive cash flow

Receives payments for hospital accounts, issues receipt, reconciles all payment transactions at shift end and verifies petty cash

Verifies Tenncare and Worker’s Comp eligibility

Completes pre-registration of all patient types

Performs change patient type on all laboratory specimens

Sets up payment arrangements on private pay patients with the inability to pay, or refers to the Business Office

Collects, secures, and returns all patient valuables

Reviews all physician orders to assure diagnosis and physician signatures are present

Compiles and distributes admission packets to all patients admitted for overnight stay

Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested

Performs other duties as assigned by Registration Supervisor and Business Office Manager

Qualification

Patient registrationData entryCustomer serviceInsurance knowledgeCommunication skills

Required

Any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED

Excellent customer service skills

Knowledge of all payer categories, i.e. Commercial, Managed Care, Self-Pay, Blue Cross, Workers Comp, Tenncare and Medicare