Mastech Digital ยท 5 days ago
Customer Relationship Management Specialist
Dallas, TX
Full-time
Onsite
Entry Level
1+ years expMastech Digital is seeking a Customer Relationship Management Specialist. The role involves providing technical support and troubleshooting for CRM platforms while ensuring effective communication with stakeholders and maintaining attention to detail in configurations and reports.
Information Technology
No H1B
U.S. Citizen OnlyHiring Manager
Priyavrat Mathur
Qualification
Required
Network knowledge, basic experience with technical support/troubleshooting/escalations
L2 Helpdesk experience or above
Required bachelor's degree in a technical/analytical field in addition to relevant work experience
Years of experience: 1-3 years
Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve issues
Excellent written and verbal communication skills, with the ability to clearly convey technical information to non-technical stakeholders
Meticulous attention to detail, ensuring accuracy and consistency in configurations, workflows, and reports
Preferred
MongoDB or previous DB access experience
POS experience with other CRM platforms
Experience with programming languages
Experience working with databases
Company
Mastech Digital
Mastech Digital provides IT associates in digital and mainstream technologies, Digital Transformation Services around Salesforce.com and SAP
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2008-09-26IPO
Leadership Team
Ashok Trivedi
Co-Founder & Co-Chairman
Recent News
2025-11-13
2025-11-03
2025-08-13
Company data provided by crunchbase