Advia Credit Union ยท 8 hours ago
Analytics Specialist
Kalamazoo, MI
Full-time
Hybrid
Entry Level
$25.30/hr - $30.36/hr
1+ years expAdvia Credit Union is a fast-growing organization positioned in the top 3% of credit unions across the United States, serving nearly 200,000 members. The Analytics Specialist role involves managing incoming requests, developing reports, and collaborating with various departments to enhance data analysis and reporting processes.
BankingFinancial Services
Responsibilities
Monitors the Analytics team helpdesk and responds promptly to incoming issues and requests. Works to troubleshoot and resolve issues efficiently, ensuring minimal disruption to operations, escalating complex issues to senior team members as needed
Collaborates with departmental units to understand data analysis needs. Develops and maintains reports and dashboards using Reporting Services and PowerBI. Works with data from multiple sources to generate actionable insights while ensuring the accuracy, reliability, and consistency of reports
Identifies opportunities to streamline data collection, analysis, and reporting processes. Recommends and implements improvements to enhance the efficiency and effectiveness of data and Analytics operations
Documents processes, procedures, and best practices related to data and BI. Provides training and support to end-users on Analytics tools and techniques. Serves as a steward for data quality and best practices
Communicates findings, insights, and recommendations to stakeholders in a clear and concise manner. Participates in team meetings, workshops, and knowledge-sharing sessions
Participates in organizational projects with moderate oversight, typically partnering with an Analyst or other senior member of the team, to support the strategic goals of the credit union
Troubleshoots and resolves issues with employee incentives as well as member promotions and incentives, ensuring accuracy and timely resolution to issues
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Additionally, all employees must follow policies and procedures to minimize risk by exercising judgment, raising questions to management, and adhering to policy guidelines
Qualification
Required
A minimum of one year up to three years of similar or related experience, including preparatory experience
Bachelor's degree in Data Analytics, Computer Science, Information Systems, Statistics, or a related field
A significant level of trust, credibility and diplomacy is required
Excellent problem-solving abilities and attention to detail
Effective communication and interpersonal skills
Ability to work both independently and collaboratively in a fast-paced environment
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Preferred
Prior experience in a helpdesk or customer support role is a plus
Benefits
Medical, dental, and vision insurance to keep you and your family healthy.
401(k) with company match, life insurance, and disability coverage.
Generous paid time off (PTO), paid holidays, and paid parental leave.
Learning and development programs, plus tuition reimbursement to support your career journey.
Free Telemedicine
Employee Assistance Program (EAP)
Wellness initiatives
Paid Community Action Volunteer Hours
Parental Leave and Tuition Reimbursement are available after one year of service.
Company
Advia Credit Union
Advia Credit Union's mission is to provide financial advantages.
201-500 employees
H1B Sponsorship
Advia Credit Union has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
Funding
Current Stage
Growth StageLeadership Team
Dustin Adams, CFA, CPA
Chief Financial Officer
Ray Black
EVP, Chief Operating Officer
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