Portfolio Communication and Change Management Lead jobs in United States
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Pyramid Consulting, Inc · 1 day ago

Portfolio Communication and Change Management Lead

Pyramid Consulting, Inc is a leading Insurance Industry company, and they are seeking a Portfolio Communication and Change Management Lead. The role involves developing and executing communication strategies and change management plans to support strategic initiatives across the organization.

ConsultingInformation TechnologyLegalProfessional ServicesSoftwareStaffing Agency
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Growth Opportunities

Responsibilities

Develop and execute internal and external communication strategies aligned with the goals
Craft compelling messaging for announcing any key changes, sharing updates for the planned changes
Manage all communication channels to ensure information is relevant, refreshed, and easy to access
Develop and execute detailed change management plan for the strategic initiatives. Partners with Marketing & Communication leads in the business and functions to tailor, plan, execute, integrate, and sustain change activities for every business segment
Identify and assess change complexity, readiness, change integration/interdependency opportunities and risks
Map key leadership stakeholders across functions and sectors and steers program-level engagements and tailored interventions to mitigate adoption risks
Drive change impact workshops to identify key impacts and identify potential change risks to design and deliver organizational enablers that promote readiness actions and ultimately adoption
Shape program-level key communications such as ‘case for change’, change narratives and success stories to inspire and embed long-lasting change and socialize these communications using multiple channels
Develop a training strategy and plan that aligns with program and market needs
Conduct needs assessments to identify learning objectives and training requirements
Ensure holistic integration of system content (e.g., navigation steps, screenshots), process instructions, and people-oriented content (e.g., behavioral changes) into training materials
Implement holistic measurement strategy to measure cultural and talent readiness, employee adoption, and effectiveness of change planning
Identify and partner with local change networks to support roll-out and sustainment of Market Transformation as appropriate
Lead the deployment of tactical change strategy and execution by ensuring that all the change management deliverables are delivered
Initiative-taking and possessing the ability to operate with minimal supervision and make informed, well-reasoned decisions. independently and with limited guidance, usually within a complex and often ambiguous environment
Collaborating with relevant stakeholders (including SMEs) to build change management understanding and ensure leaders are prepared to effectively lead and embed change with their teams

Qualification

Change ManagementCommunicationsProject ManagementAgile System ImplementationOrganizational DevelopmentDigital Communication ToolsChange Management CertificationResilienceWriting SkillsPresentation SkillsProblem SolvingFacilitation SkillsDecision-Making SkillsAttention to DetailOrganizational SkillsEmpathetic CommunicationFlexibility

Required

5-10 years of experience in Communications and Change Management
Medium to Large-scale global Transformations
Organizational Development
Organizational Effectiveness
Agile System Implementation
Consulting experience
Experience in Project Management (i.e. activities related to project planning, delivery and sustainment)
Bachelor's Degree in HR, Organizational Development, Communications or related field required
Proficiency in MS Office suite of applications like Word, Excel, PowerPoint, Outlook, SharePoint etc
Strong writing, storytelling and presentation skills
Experience in digital communication tools and platforms
Change Management Professional™ (CCMP) or Prosci® Change Practitioner certification
Track record of successfully embedding change for large, strategic, global, complex initiatives enabled by new capabilities across the organization
Experience of applying change tools and methods to assess, diagnose, design, support and deliver custom solutions needed for the successful delivery of the program
Strong executive presence with ability to develop and deliver clear, concise and compelling verbal & written communication
Empathetic communicator who can navigate complex organizational dynamics
Confronts and works through tough issues, taking ownership and accountability for resolution
Able to work within ambiguous, fluid cross-functional environment managing various amounts of change
Sees the bigger picture, able to look ahead to anticipate and address issues
Strong problem solving, facilitation and decision-making skills
Ability to be flexible and eagerness to learn, build relationships and demonstrate resilience
Ability to partner with and influence senior leaders
Attention to detail and excellent organization skills
Enthusiastic about driving positive people experiences

Preferred

Master's Degree preferred

Benefits

Health insurance (medical, dental, vision)
401(k) plan
Paid sick leave (depending on work location)

Company

Pyramid Consulting, Inc

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Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.

Funding

Current Stage
Late Stage

Leadership Team

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Ramesh Maturu
President and Co-Founder
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Manish Kaushik
Chief Financial Officer
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Company data provided by crunchbase