Beth Israel Lahey Health · 1 week ago
Administrative Assistant Admissions, Behavioral Health
Beverly, MA
Full-time
Onsite
Entry Level
$19/hr - $23.16/hr
1+ years expBeth Israel Lahey Health is a growing healthcare organization dedicated to making a difference in people’s lives. They are seeking an Administrative Assistant for Admissions in Behavioral Health to provide program information, referral, and crisis intervention services to individuals seeking behavioral health treatment.
Elder CareHealth CareHospitalPrimary and Urgent CareProfessional ServicesTraining
Responsibilities
Respond to calls and/or walk-ins for clients seeking admission
Interviews consumer to obtain essential information necessary to meet program admission requirements
Maintains a thorough working knowledge of insurance restrictions to ensure appropriate assignments are made. Collects all pertinent information regarding service coverage and eligibility. If no insurance coverage exists, and if applicable, informs clients of siding fee scale and determines subsidized services when available
Completes insurance eligibility approval and obtains initial authorization, when applicable, from insurance companies for all consumers, new and readmissions
Documents new and/or updates client demographic and billing information in the computer
Markets programs by answering questions and providing informational brochures
Ability to provide information on updated directory of referral sources and community resources internal and external to BILH BS
Assist in emergency situations seeking client treatment
Shares full and timely information on any risks identified
Scans documents, when applicable, into the electronic system/file
Attends all required supervision and meetings
Maintains tracking requirements for program(s)
Other related duties as assigned
Qualification
Required
High School Diploma / GED
a minimum of 1 year experience in a related field
multitasking, time management and strong attention to detail are essential
Ability to work independently or on a team with other professionals
Standard office administrative practices and procedures, including the use of standard office equipment
computer applications; Excel and Word
knowledge of electronic health records a plus
ability to utilize technology in order to manage reports, spreadsheets, etc
Techniques for dealing effectively with the public and staff, in person and over the telephone
Company
Beth Israel Lahey Health
Beth Israel Lahey Health Center offers patient care, urgent care, assisted living, and research and education services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Robert Fields
Chief Clinical Officer and Executive Vice President
Recent News
Boston Globe
2025-11-24
Morningstar.com
2025-11-07
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