Digital Shelf Content Operations Manager jobs in United States
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Shaw Search Partners · 17 hours ago

Digital Shelf Content Operations Manager

positionStamford, CT
timeFull-time
remoteHybrid
senioritySenior Level
date7+ years exp

Shaw Search Partners is proud to lead this retained search on behalf of an iconic global skincare and personal care company, identifying a Digital Shelf Content Operations Manager to support their growing eCommerce organization. This role is the operational lead for agency management and digital shelf content execution, ensuring best-in-class, retailer-specific content launches across key platforms including Amazon, Walmart.com, Target.com, and Ulta.com.

AdvertisingConsultingMarketingPublic Relations
Hiring Manager
Melissa Shaw
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Responsibilities

Own end-to-end digital shelf content execution across priority retailers
Serve as the subject matter expert on retailer content requirements and scorecards (Amazon IDQ, Walmart CQS, Target CHS, etc.)
Manage agency workflows, timelines, and SLAs to ensure flawless on-site launches
Audit live content to identify and resolve syndication or execution gaps
Act as the central liaison between Digital Shelf, Commercial Sales, agencies, and syndication partners
Partner with PIM/DAM teams to ensure assets are correctly ingested, tagged, and accessible
Leverage tools such as Profitero, Salsify, and internal dashboards to monitor content completeness and performance
Support a test-and-learn mindset, including A/B testing and ongoing optimization

Qualification

Digital marketing experienceContent operations managementPIM/DAM experienceAgency managementRetailer content standardsHighly organizedDetail-orientedCross-functional collaboration

Required

7+ years of experience in digital marketing, content operations, or agency roles
Deep knowledge of retailer content standards and scorecarding
Hands-on experience with PIM/DAM and syndication platforms (Salsify, Syndigo, 1WorldSync, GDSN)
Proven ability to manage agencies, contractors, and cross-functional stakeholders
Highly organized, detail-oriented, and comfortable managing multiple complex launches simultaneously

Preferred

CPG or beauty experience preferred

Company

Shaw Search Partners

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Shaw Search Partners offers marketing creative advertising media, strategy and analysis, public relations, and communications services.
location
Providence, Rhode Island, USA
people-size2-10 employees
web-link
https://www.shawsearch.com

Funding

Current Stage
Early Stage

Leadership Team

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Melissa Shaw
Founder & Chief Executive Officer
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Company data provided by crunchbase