OpenColo · 1 day ago
Part-Time Datacenter Technician
OpenColo is looking for a Part-Time Data Center Technician to join their 24/7 Technical Support Team. The role involves providing technical support, monitoring data center systems, and managing server installations and maintenance tasks.
Data CenterInformation TechnologyIT Infrastructure
Responsibilities
Provide technical support to the company's customers via our ticketing system or phone system
Escalate tickets or support issues to the Network Operations Center
Monitor the data center critical power and cooling systems and escalate any issues accordingly
Build, configure, deploy and rack servers in their designated cabinets or cages
Build, maintain and run ethernet and fiber cables in the data hall
Monitor the network’s infrastructure systems and solve or escalate any issues accordingly
Handle incoming and outgoing shipments to and from the Data Center
Process server installation requests using diverse hardware and operating system
Troubleshoot server hardware issue as they occur
Assign Data Center visitors badges / grant facility access
Perform security rounds to ensure the integrity of the perimeter of the building
Performs, manage, and notify Customers of any Maintenance as they are scheduled
Qualification
Required
Experience with Linux server administration
Experience with Windows server administration
Strong problem solving, troubleshooting, and debugging skills
Excellent hardware troubleshooting (i.e.: building servers, replacing hard drives, motherboards, memory, fans, etc)
Excellent communication in person, by phone, and via email
Team player with willingness to help and explain things to others
Good documentation and asset management skills
Willingness to learn and expand your knowledge of systems and software
Must be able to lift 50lbs
Must be able to work shifts and weekends
Preferred
Previous work experience in a data center or 24x7x365 ISP environment is a plus
Experience with racking and stacking servers and other hosted equipment
Experience building and servicing servers and networking gear
Experience in the following software technologies and areas are a plus: Understanding for DNS, apache, webhosting control panels
VMware vSphere / ESX Server administration experience
Experience in router and switch configuration (BGP/OSPF/MPLS/VLAN/ROUTE-MAPS/Peering Management)
Data center experience: 1 year (Preferred)
Benefits
Flexible
Company
OpenColo
OpenColo is a data center that provides data hosting services.
Funding
Current Stage
Early StageRecent News
Company data provided by crunchbase