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The GEO Group, Inc. · 4 hours ago

ASSISTANT CASE MANAGER

Coeur d'Alene, ID

Full-time

Onsite

New Grad, Entry Level

0+ years exp

The GEO Group, Inc. is a global leader in evidenced based rehabilitation, providing diverse correctional and community reentry services. The Assistant Case Manager supports case management for participants at a Day Reporting Center, assisting with case coordination, documentation, and facilitating programs for participant development.

FinanceHealth CareMedical

Responsibilities

Greets participants entering the facility. May complete drug screens according to assigned random schedule for each participant check-in

May perform breath analysis on each participant who enters the facility for any purpose and provides a written or computerized result

Completes initial intake process with participants to completion, including intake paperwork, input into Company database and assignment of groups and other services

Provides general office administration duties including answering phones

Provides general customer service to all who enter the facility, including participants, customers and the general public

Assists Case Managers with case coordination, communication with appropriate agencies and preparation and distribution of reports

Assists in managing a participant caseload using the Principles of Effective Intervention (What Works). Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants attendance, participation and progress or regress in Company database

Facilitates evidence-based CBT programs and other life skills programs to participants in groups each week. Documents participants’ attendance, participation and progress in Company database

Develops and monitors the participant’s progress relative to their CMP through all phrases of the program

Files, prepares charts and performs data entry as assigned

May collect participant payments, post payments on Company database, and make daily cash deposits

May be responsible for office opening and closing procedures

May be responsible for installing and removing electronic monitoring equipment on participants and forwarding documentation to the appropriate agencies and the Company monitoring center

May transport participants to the center, community service events, job fairs, employment centers, clinics, using a Company vehicle

May clean electronic home monitoring (EHM) equipment

Performs other duties as assigned

Qualification

Human Services experienceCustomer service skillsEffective communicationMS Word proficiencyMS Excel proficiencyBasic database skillsBasic math skillsMotor vehicle operationOrganizational skillsAttention to detail

Required

High school diploma required

Ability to safely operate a motor vehicle if required to transport participants

Good customer service skills

Effective communication skills with internal and external contacts at all levels

Good organizational skills and attention to detail

Solid computer skills and proficiency with MS Word and Excel

Basic database skills

Basic math skills

Ability to work with computers and the necessary software typically used by the department

Preferred

College coursework in Human Services or business discipline preferred

Minimum of six (6) months experience in Human Services field with direct participant services preferred

Minimum of six (6) months experience working with minority populations preferred

Benefits

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Company

The GEO Group, Inc.

Glassdoor2.8

Global Leader in Evidence-Based Rehabilitation The GEO Group is committed to providing leading, evidence-based rehabilitation programs to individuals while in-custody and post-release into the community through the "GEO Continuum of CareTM." GEO's diversified services platform provides unique capabilities for the delivery of educational and vocational programs, cognitive behavioral and substance abuse treatment, and faith-based services across the entire corrections spectrum.

Founded in 1984

Boca Raton, Florida, USA

10001+ employees