Softchoice · 18 hours ago
Microsoft Customer Solutions Architect
Chicago, IL
Full-time
Hybrid
Senior Level
5+ years expSoftchoice is a software-focused IT solutions and services provider that empowers organizations to innovate and engage their workforce. The Microsoft Customer Solutions Architect will architect and deliver solutions that help customers maximize their Microsoft investments, facilitating strategic discussions and guiding executives in transforming their business through technology.
Cloud ComputingCollaborationInformation Technology
Responsibilities
Generate demand and build sales pipeline for Microsoft-specific solutions in a defined territory including ownership of the Revenue and Gross Profit attainment
Own the executive sales cycle from discovery to close: map business problems to offers, orchestrate virtual teams (pre‑sales architects, delivery, partners), shape proposals/SOWs, and negotiate to signature
Lead with value/ROI: build business cases, success metrics, and adoption plans for measurable impact
Take a services-led approach to help clients architect and design architecture as it relates collaboration, productivity, security, and AI solution platforms
Help customers define best practices and key processes and systems to provide guidance on Microsoft best practices and efficiencies
Facilitate C-level conversations to enhance understanding of security and bring alignment at customers to specific Microsoft initiatives
Partner co‑sell & funding: align with Microsoft to unlock workshops, customer incentives, and POC funding motions that accelerate deals
Pipeline discipline: maintain accurate Salesforce hygiene and weekly cadence on funnel adds and sufficiency; leverage Sales Ops dashboards
Qualification
Required
5 to 10 or more years of demonstrated success in solutions sales, specifically focused on Microsoft platforms
Proven track record in selling multi-vendor integrated solutions and professional services
Proficiency with Microsoft's M365 (Security and Collaboration), Copilot (AI Business Solutions) and Public Cloud (Azure Solutions)
Ability to translate executive-level objectives—such as compliance, security operations, risk, and customer/employee experience—into a well-structured roadmap and adoption plan
Proven capability in leading virtual pursuit teams and coordinating partner co-selling and funding efforts
Familiarity with security infrastructure and layers, including Endpoint, Network, Identity, and Cloud solutions as well as SecOps
Understanding of how these solutions integrate and support zero trust framework design and implementation
Benefits
Flexibility: Plan your workdays in a way that suits you best
Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
Competitive Benefits: Benefit from competitive perks that start on day one
Company
Softchoice
Softchoice provides technology services and solutions for people to be engaged, connected, and creative at work.
1001-5000 employees
H1B Sponsorship
Softchoice has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Birch Hill Equity Partners
2024-12-31Acquired
2021-05-27IPO
2013-01-01Private Equity
Leadership Team
Andrew Caprara
President & CEO
Jeff Reis
SVP - IT & Workplace
Recent News
2025-12-30
2025-12-18
Company data provided by crunchbase