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Montgomery County Government · 6 hours ago

(Enterprise Resource Planning) ERP Manager-II, Grade M2

Rockville, MD

Full-time

Hybrid

Senior Level

$114K/yr - $201K/yr

7+ years exp

Montgomery County Government is seeking an experienced ERP Manager to lead the ERP Team within the Department of Technology and Enterprise Business Solutions. The role involves overseeing the ERP system's operations, managing staff and contractors, and guiding strategic planning for a next-generation ERP system while ensuring compliance and promoting collaboration for user adoption.

GovernmentNon Profit

Responsibilities

Lead the vision, planning and implementation in collaboration with TEBS for ERP 2.0 and function as the Project Sponsor for the ERP 2.0

Develop and implement strategic plans and vision for ERP deployment that align with the organization’s goals and objectives

Oversee the configuration, customization, and integration of ERP modules to ensure that specific departmental needs are met. Manage and evaluate these processes for continuous improvement

Manage the ERP team by overseeing technical professionals and contractors to ensure effective service delivery. Track impact using project and program management technologies to report on program impact and efficiency

Promote a collaborative and customer-oriented culture by encouraging effective communication and enhancing customer satisfaction within the team

Lead a diverse team across multiple functional areas, demonstrating strong competencies in performance management, strategic planning, and staff development to ensure alignment with organizational goals. This role carries significant decision-making authority for ERP initiatives and may include budget oversight for projects and departmental operations

Monitor and manage the performance of ERP systems by identifying and resolving issues to maintain system reliability

Utilize Agile and Lean Six Sigma methodologies to drive continuous improvement, optimize ERP processes and increase efficiency

Apply performance management techniques to evaluate the efficiency and effectiveness of ERP systems

Collaborate with clients and stakeholders to understand their needs and identify opportunities for improvement, ensuring effective and efficient service delivery

Work with vendors and external partners to ensure the successful implementation and support of ERP modules

Stay informed about emerging trends and best practices in ERP systems, AI, cloud technologies, Data and Security and relevant industry standards

Collaborating with technical and functional teams to design and develop OBIEE (Oracle Business Intelligence Enterprise Edition) models, reports, and dashboards

Preparing and executing thorough test plans to validate system patches, modifications, and updates before deployment to production

Conducting research on ERP, Cloud, and AI technologies to provide strategic insights and recommend solutions that enhance business processes in a cost-effective and efficient manner

Qualification

ERP ManagementTechnical Program ManagementOracle ERP ModulesMicrosoft Dynamics 365Agile MethodologiesLean Six SigmaProject ManagementStakeholder EngagementPerformance MonitoringIndustry KnowledgeLeadershipProblem-SolvingCommunication Skills

Required

Seven (7) years of progressively responsible professional experience in ERP (Enterprise Resource Planning), three (3) years of which were in a supervisory or executive capacity

Graduation from an accredited college or university with a Bachelor's Degree

An equivalent combination of education and experience may be substituted

Strategic Planning & Vision Ability to develop and implement strategic plans that align with organizational goals, ensuring successful ERP deployment and integration, while shaping the future state of ERP systems

Leadership & Team Management Proven ability to lead diverse teams, motivate staff, and foster a collaborative work environment

Problem-Solving & Analytical Skills Expertise in identifying, analyzing, and resolving ERP-related issues to maintain system reliability and enhance performance

Stakeholder Engagement & Communication Strong interpersonal and communication skills to collaborate effectively with clients, stakeholders, and vendors, ensuring alignment with organizational needs

Project Management Proficiency in managing complex projects using recognized methodologies to track progress, allocate resources, and deliver results efficiently

Technical ERP Expertise In-depth knowledge of ERP systems, including configuration, customization, and integration processes tailored to departmental requirements

Performance Monitoring & Continuous Improvement Experience applying performance management techniques and methodologies such as Agile and Lean Six Sigma to optimize workflows and drive innovation

Industry Awareness & Emerging Technologies Knowledge of ERP trends, AI, cloud technologies, data management, security, and industry standards to leverage innovations for organizational growth

Preferred

Drive and Lead Continuous ERP Improvement Enhance people, processes, and technology by updating outdated interfaces, optimizing workflows, and fostering a culture of innovation. Ensure the ERP system evolves to meet organizational needs and user expectations

Champion Innovation with Emerging Technologies Prepare the organization for growth and modernization by researching and evaluating next-generation ERP capabilities and new technology solutions

Lead Cross-Department Collaboration and Change Management Align ERP initiatives with organizational strategy, facilitate smooth adoption across departments, and coordinate stakeholder engagement for successful execution

Ensure ERP Security and Compliance Maintain system integrity and compliance with audit and regulatory standards. Oversee user management, implement security controls, and coordinate audits

Manage Complex ERP Upgrade Projects Plan and execute ERP upgrades to sustain performance and promote feature adoption. Develop transition strategies and provide post-go-live support across multiple business units

Oversee Data Migration and Reporting Ensure data accuracy and transparency during legacy data transitions. Manage reporting tasks to maintain organizational integrity

Configure and Customize ERP Modules Tailor ERP functionalities to meet organizational requirements using advanced tools to enhance system capabilities

Integrate ERP with Other Systems Ensure seamless connectivity between ERP and internal/external systems to minimize operational risks and improve efficiency

Apply Agile and Lean Methodologies Optimize processes for efficiency and accuracy, promoting continuous improvement and faster delivery cycles