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Yusen Logistics · 21 hours ago

Custom Entry Writer II

Scottsdale, AZ

Full-time

Onsite

Entry, Mid Level

$43K/yr - $69K/yr

2+ years exp

Yusen Logistics is working to become the world’s preferred supply chain logistics company, and they are seeking a Custom Entry Writer II to oversee the accurate and timely submission of customs entries for in-bound cargo. This role involves serving as a customer advocate, managing customs issues, and ensuring compliance with CBP processes.

Transportation/Trucking/Railroad

Responsibilities

Receive and review documentation, input and transmit data for CBP release of shipments

Follow SOPs for each customer on the correct method and data required for preparing an entry

Under the guidance of the licensed broker or customer classify products according to the HTSUSA

Identify products that are subject to PGAs

Maintain system task list to identify the status of every entry through each phase of the CBP process

Organize their work to identify the status of every file through every phase of the CBP entry process

Recognize routine and non-routine transactions for reporting discrepancies to management

Responsible for meeting KPI’s (Key Performance Indicators) for Import operations

Manage customs issues, such as holds and exams

Handle entry cancellations; IT/TE/IE moves as needed

Handle carnets and TIB entries

Identify and resolve issues that may result in delayed cargo release or final delivery

Report all issues to customers and management affecting timely clearance and delivery in a timely manner

Report problem resolutions to management in a timely manner including suggestions for problem avoidance in the future

Communicate in writing or verbally with customers and manage all issues affecting specific urgent shipments

Track and trace shipments and coordinate with airlines, steamship lines, freight forwarders and CFS on the availability of imported shipments

Arrange with trucking companies the pick-up and delivery of freight solutions to simplify and expedite cargo flow

Handle accounting processes as they apply to CHB including the issuance of invoices to customers or overseas offices as well as the processing of payment requisitions

Qualification

US Customs knowledgeHarmonized Tariff CodesCustoms brokerage experienceIATA Dangerous Goods CertificateCargowise experienceCustomer service skillsMicrosoft Office SuiteOrganizational skillsProblem-solving skillsTime management skills