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Beeline Kazakhstan · 6 hours ago

Learning & Development Specialist

United States

Full-time

Hybrid

Entry, Mid Level

2+ years exp

beeline Group is a leading international supplier of fashion jewelry and accessories, with a commitment to growth and teamwork. The Learning & Development Specialist will design and implement training and development solutions, ensuring compliance and effectiveness of training activities, while collaborating with various teams to enhance employee performance and company culture.

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Culture & Values

Responsibilities

Design, develop, maintain and implement training materials including programs and materials aligned with the organization’s requirements and objectives, and legal requirements

Develops and implements evaluation criteria for assessing the effectiveness of training activities, assessing compliance and competency, providing feedback and analysis

Drives accountability of training activities by maintaining records of activities, participant progress, and program effectiveness and communicating results

Facilitate trainings for field and/or SBU employees in-person or via webinar/remotely

Conduct the administration of a Learning Management System including assigning, distributing and tracking training activities and preparing/interpreting reports, and following up on results

Provides guidance & support, including evaluating the effectiveness and required compliance to use of resources and facilitating 'Train the Trainer' sessions for field and SBU leaders

Supports beeline’s adaptability to changes occurring in the work environment by amending and revising programs as necessary

Help line managers and trainers solve specific training problems, either on a one-to-one basis or in groups

Works in direct partnership with the Employee Relations Manager, to ensure legal trainings are created and completed within legal requirements and updated consistently to meet compliance expectations

Plans strategic objectives and execution and acts as lead DM Trainer, providing leadership to the DM Trainer team

Drives accountability and transparency measures by assessing execution and KPI outcomes for knowledge and compliance gaps and recommends solutions

Identifies and supports performance opportunities and management processes

Drives Company culture by delivering on action items surrounding values, engagement, and customer service

Qualification

Training developmentLearning Management SystemFacilitation skillsContent creationEvaluation criteria developmentCustomer careChange managementPersonal developmentCommunication skillsCollaboration

Required

Design, develop, maintain and implement training materials including programs and materials aligned with the organization's requirements and objectives, and legal requirements

Develops and implements evaluation criteria for assessing the effectiveness of training activities, assessing compliance and competency, providing feedback and analysis

Drives accountability of training activities by maintaining records of activities, participant progress, and program effectiveness and communicating results

Facilitate trainings for field and/or SBU employees in-person or via webinar/remotely

Conduct the administration of a Learning Management System including assigning, distributing and tracking training activities and preparing/interpreting reports, and following up on results

Provides guidance & support, including evaluating the effectiveness and required compliance to use of resources and facilitating 'Train the Trainer' sessions for field and SBU leaders

Supports beeline's adaptability to changes occurring in the work environment by amending and revising programs as necessary

Help line managers and trainers solve specific training problems, either on a one-to-one basis or in groups

Works in direct partnership with the Employee Relations Manager, to ensure legal trainings are created and completed within legal requirements and updated consistently to meet compliance expectations

Plans strategic objectives and execution and acts as lead DM Trainer, providing leadership to the DM Trainer team

Drives accountability and transparency measures by assessing execution and KPI outcomes for knowledge and compliance gaps and recommends solutions

Identifies and supports performance opportunities and management processes

Drives Company culture by delivering on action items surrounding values, engagement, and customer service

Relationship building with key client groups (First 30 days)

Thorough understanding of functional and North America business objectives (First 60 days)

Evaluate, diagnose and make recommendations regarding current training materials and solutions (First 90 days)

Demonstrated ability to create content and facilitate training for diverse employee groups

Demonstrated ability with enhancing training materials and initiatives for optimal results

Demonstrated competency in working with and influencing others at mid and senior levels

Excellent facilitation, communication and presentation skills

Accountability – Holds self and others accountable to meeting commitments; Challenges self to make decisions which are solution oriented; Utilizes feedback for insights on personal strengths and weaknesses

Collaborative Teamwork – Handles difficult people and situations with tact and diplomacy; Considers other's perspectives when making decisions; Shares and leverages best practices among team to achieve results

Customer Care – Solicits internal customer feedback; Deals effectively with customer issues; Anticipates customer needs; Overcomes obstacles to satisfy internal and external customers

Drive for Results – Initiates effective and efficient approach for continued improvement; Re-prioritizing if necessary, to focus on most important issues; Leverages peers and other resources to discover best practices

Effective Communication – Ensures information is shared cross-functionally; Uses communications skills to influence others; Recognizes and communicates effectively with cultural differences

Managing Change – Actively supports new approaches and changes to processes; Does not let the unexpected negatively impact performance; Works for continuous improvement within function

Personal Development – Seeks ways to develop self and others; Makes learning and personal development a priority; Challenges self and steps outside of comfort zone