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ChenMed · 7 hours ago

RN Educator - Nephrology/Kidney Care

Norfolk, VA

Full-time

Hybrid

Entry, Mid Level

$77K/yr - $110K/yr

2+ years exp

ChenMed is transforming healthcare for seniors and changing America’s healthcare for the better. The RN Patient Educator collaborates with medical practitioners to incorporate chronic disease education into patient care, aiming to improve health outcomes through education and engagement.

Health CarePrimary and Urgent Care

Responsibilities

Provides chronic disease education relative to quality care for a specific patient population. Coordinates care between their primary care physicians, community specialists and vendor services including hospitals

Monitors chronic disease program performance across multiple medical centers. Identifies gaps and implements improvements in patient and quality outcomes

Assists with the development of strategies for quality improvement and management related to disease education

Collaborates with medical center leaders and PCPs to evaluate, develop and implement patient education programs through needs assessment analysis

Educates patients and/or family member(s) by gaining an understanding of their cultural and religious practices, emotional barriers, desire and motivation to learn, physical and/or cognitive limitations, language barriers and readiness to learn

Identifies opportunities to minimize fragmentation of health care for patients

Encourages decision-making about health care options by ensuring the patient and/or family member(s) understand the patient's health status

Maximizes care skills by observing the patient and/or family member(s) ability to cope with patient's health status/prognosis/outcome and pivoting communication as necessary

Enriches the patient’s overall health by promoting and encouraging healthy lifestyles

Selects, adapts and individualizes patient education information by analyzing available brochures, printed materials, videos and other resources that align with the age, culture, religious practices, language, etc. of the patient

Documents patient care services in patients’ chart and department records as determined by internal policies and procedures and external laws, rules and regulations

Improves quality results by studying, evaluating and re-designing processes; implements changes as needed

Coordinates care activities with transitional care team and case management to decrease hospitalizations and lengths of stay

Develops trusting relationships with internal and external stakeholders to determine areas of opportunity supplemented with remediation strategies

Performs other duties as assigned and modified at manager’s discretion

Qualification

RN licenseBSN degreeTeaching experienceChronic disease educationBasic Life Support (BLS)Communication skillsCustomer service orientationMicrosoft Office proficiencyFluency in EnglishProblem-solving abilityDetail-orientedTeamwork