Terra West Management Services · 16 hours ago
PBX Operator-Tahiti Village-
Las Vegas, NV
Full-time
Onsite
New Grad, Entry Level
$16/hr - $16/hr
0+ years expTerra West Management Services operates Tahiti Village Resort & Spa, a family-friendly destination in Las Vegas. They are seeking a PBX Operator to manage incoming and outgoing calls, assist guests, and ensure an excellent customer experience.
Real Estate
Responsibilities
Answer all incoming phone calls
Distribute incoming faxes, sort and distribute incoming mail
Maintain a flexible work schedule
Effectively handle and fulfill guest requests
Follow up on Housekeeping Guest Request Log for completion
Follow up on Engineering Guest Request Log for completion
Monitor Early Check In List and notify guest when room is ready
Monitor Early Out Log, check out guest and notify Housekeeping
Assemble welcome packets
Ensure accuracy of all shift end paperwork, including posting charges, and make folio adjustments
Assist Front Desk with guest check in/out
Must be able to fully understand and use the front desk software and have thorough knowledge of the resort
Must understand and use the telephone system
Must take reservations and input into resort system
Input maintenance work orders into “Max Panda”, daily
Perform all other job requests as assigned
Qualification
Required
Must possess excellent telephone and customer service skills
Must have excellent oral communication skills in English
Must have a minimum of six (6) months experience in related field
Must have basic math skills and aptitude
Must have a professional appearance
Must have basic computer knowledge
Ability to bend, kneeling and stretching most of the working day
Able to stand and walk for extended periods of time
Able to work in areas containing dust, second hand smoking, varying noise and temperature levels, lighting, vibration and air quality
Ability to push/pull up to 25 pounds constantly
Company
Terra West Management Services
Terra West Management Services is a real estate firm in Las Vegas.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Lisa de Marigny
President & COO
Company data provided by crunchbase