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PrideStaff · 10 hours ago

Technical Customer Support Representative

Bend, OR

Full-time

Onsite

New Grad, Entry Level

$25/hr - $25/hr

PrideStaff is hiring for a Technical Customer Support Representative for a growing aviation company in Bend, OR. In this role, you will operate as the critical link between aviation customers and the internal production team, addressing technical customer inquiries and ensuring a professional customer experience.

DeliveryHuman ResourcesSmall and Medium Businesses

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Diagnostic Troubleshooting: Investigate customer technical inquiries, identify root causes, and provide accurate resolutions

Production Liaison: Act as the primary bridge between the customer and the production floor, ensuring that technical specifications are met

Professional Communication: Maintain phone correspondence, providing an expert and helpful "voice" for the company

Qualification

Technical Support ExperienceAviation ExperienceDiagnostic SoftwareCalibration ToolsHigh IndependenceTechnical MindsetInterpersonal SkillsClear Communication

Required

Previous experience in technical support, customer success, or inside sales

Experience in Aviation, Aerospace, or advanced Manufacturing

Ability to learn diagnostic software, calibration tools, and databases

Ability to act as a liaison between different departments

You are a 'self-starter' who takes the initiative to learn complex systems

You enjoy using data and internal tools to solve puzzles, and troubleshoot

You can translate technical aerospace updates into clear, concise language

Benefits

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Company

PrideStaff

Glassdoor4.1

PrideStaff is a staffing and recruiting company.

Founded in 1978

Fresno, California, USA

501-1000 employees

http://www.pridestaff.com

H1B Sponsorship

PrideStaff has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2022 (1)