Vigilant Hope · 4 days ago
Administrative Director
Wilmington, NC
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expVigilant Hope is a Christian ministry in Wilmington, NC, focused on holistic community development and poverty alleviation. The Administrative Director will ensure operational excellence and support the organization's growth by overseeing administrative functions, financial management, and strategic initiatives.
Non-profit Organization Management
Hiring Manager
Laura Bullock
Responsibilities
Oversee health and development of all administrative functions and initiatives
Regularly evaluate systems and processes to identify areas for improvement and ensure sustainable growth and mission impact
Establish and maintain software systems (CRM, HR platform, and others) to ensure technology supports the organization’s growth and mission impact
Develop and maintain IT policies and procedures, including data security, user access management, and backup protocols. Ensure compliance with IT-related regulations and manage digital systems and infrastructure risks
Ensure compliance with HR regulations (e.g., payroll, workplace safety, and employee policies), programmatic requirements (e.g., grant conditions and legal obligations), and facilities-related safety and compliance measures
Develop, implement, and regularly update a risk management plan to mitigate organizational risks across financial, operational, and programmatic areas
Manage and monitor all financial systems, including QuickBooks, payroll, donor contributions, grant compliance, and Vigilant Hope Roasting’s financial performance
Collaborate with external accountants and auditors to ensure compliance with tax filings, audits, and nonprofit financial standards
Prepare and analyze budgets, forecasts, and financial statements, ensuring alignment with organizational goals and compliance with nonprofit best practices
Ensure compliance with financial regulations, tax filings, and nonprofit best practices
Supervise and oversee the maintenance, operation, and development of Vigilant Hope’s facilities, ensuring they remain safe, functional, and aligned with the mission
Develop and implement policies for facility use, security, and improvements
Identify and manage necessary capital improvements or renovations to enhance operational effectiveness
Work alongside the Executive Director and Director of Social Enterprise to ensure sustainable growth, operations, and financial management of Vigilant Hope social enterprises
Monitor the Vigilant Hope Roasting’s key performance metrics, financial health, and operational goals to ensure alignment with organizational priorities
Support strategic business planning, including cost analysis, pricing models, retail and wholesale strategy, and financial forecasting
Ensure adherence to local, state, and federal business regulations applicable to the roastery’s operations
Support strategic decision-making by providing clear, actionable reports to the Executive Director and Board of Directors
Ensure key stakeholders are informed of financial and operational developments, including presenting to donors, lenders, and grantors as needed
Directly hire, manage, and develop staff and contractors in Finance, HR, IT, Facilities, and Administrative functions
Collaborate with the Executive Director in developing and implementing strategic initiatives and organizational goals
Occasionally represent Vigilant Hope in meetings and events with community partners
Qualification
Required
Mature and personal Christian faith, with alignment to the mission and vision of Vigilant Hope
An ideal candidate will have an established love for and strong relationships in the Southside community (i.e. resides, grew up, worships on the Southside)
Bachelor's degree in nonprofit management, business administration, finance, operations or a related field. Equivalent professional experience may be considered in place of a degree for highly qualified candidates
5+ years combined experience in operations, financial management, human resources, and/or administration
Exceptional organizational, project management, and analytical skills
Strong collaboration and interpersonal skills, with experience working across teams and managing staff
Excellent verbal and written communication skills, including experience presenting financial and operational data to diverse stakeholders
Experience managing IT systems, including CRM tools, HR platforms, donor databases, and financial software
Understanding IT best practices, data security, and compliance with data privacy standards
Ability to work independently while fostering a collaborative and mission-driven team environment
Preferred
Experience working in a nonprofit of a similar size
Company
Vigilant Hope
Vigilant Hope exists to create avenues for people to practice living out mercy and justice in the city of Wilmington, NC.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase