Centers Health Care · 2 days ago
Sales Operations Manager
Cedar Knolls, NJ
Full-time
Onsite
Entry, Mid Level
1+ years expCenters Health Care is focused on enhancing the efficiency and performance of their sales organization. The Sales Operations Manager will oversee special projects, manage tracking and billing processes, and support the sales team while ensuring alignment across departments.
AccountingConsultingHealth CareInsurance
Responsibilities
Special Projects & Operational Support
Manage and maintain tracking and billing processes, ensuring accuracy, timeliness, and clear documentation
Lead the development and execution of proactive initiatives designed to improve client satisfaction, service delivery, and long-term relationship value
Oversee and streamline back-office support functions, ensuring smooth coordination across departments
Track progress, deadlines, and deliverables for all special projects, providing regular updates to leadership
Sales Operations & Coordination
Support the sales team in daily operational needs, including CRM management, workflow optimization, and resource coordination
Assist with the development and implementation of sales processes, tools, and best practices to enhance performance and consistency
Produce and maintain sales reports, dashboards, and performance analytics to guide decision-making
Collaborate with marketing, operations, and finance teams to ensure alignment and smooth flow of information supporting sales initiatives
Participate in pipeline reviews, forecasting, and sales planning activities
Team Support & Process Improvement
Train and assist sales team members on processes, systems, and reporting tools
Identify and recommend operational improvements to reduce inefficiencies and increase organizational effectiveness
Provide support for cross-functional initiatives as assigned by leadership
Qualification
Required
Bachelor's degree in business, Sales, Marketing, or a related field
Experience with billing, tracking, or administrative operations
Background in client-support or customer success environments
Familiarity with sales performance metrics and operational KPIs
Experience in fast-paced or high-growth environments
1–3 years of experience in sales operations, project coordination, billing coordination, or similar operational roles
Proficiency with CRM systems (e.g., Salesforce, HubSpot) and spreadsheet tools
Excellent organizational skills with strong attention to detail and accuracy
Effective communication skills and the ability to collaborate across multiple internal teams
Demonstrated ability to manage multiple projects simultaneously
Must have proven leadership, interpersonal, communication, computer and technical skills in the specialty area being supervised
Ability to maintain confidentiality and comply with all HIPAA regulations
Demonstrated leadership ability, strength and diplomacy
Strong interpersonal skills and professional demeanor
Ability to communicate effectively verbally and in writing
Critical thinking with efficient and effective problem-solving skills
Ability to manage and execute multiple projects, prioritize, and meet deadlines
Ability to work well in a team environment that promotes inclusiveness and communication among team members
Company
Centers Health Care
Centers Health Care provides results-driven, short-term rehab and comfortable, compassionate long-term care.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kenneth (Kenny) Rozenberg
CEO
Amir Abramchik
Chief Operating Officer
Company data provided by crunchbase