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KPMG US · 1 week ago

Director, ServiceNow - Technical Consulting

Dallas, TX

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

KPMG is a leading advisory firm experiencing significant growth in its Advisory practice. They are seeking a Director to lead ServiceNow client implementations, providing strategic architectural vision and overseeing project management to align with client needs and business goals.

Financial Services

No H1B

Responsibilities

Lead ServiceNow client implementations including multiple workstreams from initial planning, requirements design, development, testing, implementation, and post engagement support

Provide strategic architectural vision for ServiceNow implementations that align with client needs, business goals, and industry standards

Utilize deep technical knowledge of ServiceNow capabilities and stay up-to-date with platform enhancements and updates

Engage with decision-makers to lay out project roadmaps and ensure the delivery aligns with the organizational strategies and objectives

Provide guidance, training, and mentorship to team members and clients on ServiceNow operations, upgrades, and development

Lead business development activities such as identification, proposal development, and other pursuit activities; work with the appropriate KPMG resources from other service lines/industries

Oversee the management and development of specific solution areas within the ServiceNow platform, ensuring they meet evolving client needs and market demands

Manage engagements according to KPMGs financial/cost management policies

Oversee and mentor a high-performing team, fostering continuous learning and collaboration; champion the ongoing evaluation and improvement of systems and processes to maximize efficiency and effectiveness

Maintain key customer relationships and cross sell other KPMG service offerings as well as maintaining satisfaction and good standing

Build strong internal networks within KPMG to leverage firm-wide capabilities for client solutions

Qualification

ServiceNow technology consultingServiceNow Certified Master ArchitectServiceNow Certified Technical ArchitectSystems integration projectsAnalytical skillsProblem-solving abilitiesStrategic thinkingPresentation skills

Required

Minimum eight years of recent experience in ServiceNow technology consulting; experience leading and managing systems integration projects, ensuring alignment with strategic objectives and delivering high-quality results

Bachelor's degree from an accredited college/university in an appropriate field

Verified success in leading five (5) or more ServiceNow projects, ensuring alignment with strategic objectives and delivering high-quality results

Excellent analytical, data analysis and presentation skills; excellent problem-solving abilities and strategic thinking; ability to present complex technical information to diverse audiences, including executives

Travel as needed

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)