Xylem · 20 hours ago
Senior Field Service Technician
Carrollton, TX
Full-time
Onsite
Senior Level
5+ years expXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact. The Senior Field Service Technician is responsible for advanced field service support, including start-up and commissioning, preventative maintenance, and troubleshooting of submersible wastewater pumps and control panels at customer sites.
Professional ServicesSporting GoodsTravel
Responsibilities
Evaluate, repair, and perform hydraulic, mechanical, and electrical testing of submersible wastewater pumps
Perform advanced troubleshooting of electrical control panels and systems
Interpret schematics, wiring diagrams, and technical documentation
Lead equipment start-ups and commissioning activities
Train customers on proper operation and maintenance of equipment
Perform preventative maintenance and respond to emergency service callouts
Operate and maintain a company service truck, including crane and outriggers
Operate industrial equipment in a shop environment (e.g., forklifts, overhead cranes)
Utilize company-provided hand and power tools safely and effectively
Maintain accurate service records within Xylem’s work order management system
Promote and maintain a safe, organized work environment at Xylem facilities and customer locations
Care for company property, tools, and vehicles
Demonstrate Xylem’s High Impact culture through accountability, innovation, and empowerment
Work both independently and collaboratively in a team environment
Qualification
Required
High School Diploma or equivalent (required)
5+ years of relevant field service or technical experience preferred
Prior experience with submersible pumps, wastewater systems, or industrial equipment strongly preferred
Strong electrical and mechanical aptitude
Advanced troubleshooting and critical-thinking skills
Ability to read and interpret technical documentation
Strong communication skills with customers and internal teams
Proficiency with Microsoft Office, mobile devices, and service software
Ability to work independently with minimal supervision
Demonstrates accountability and ownership of work
Proactively seeks and applies feedback
Uses root cause analysis (RCA) to solve problems effectively
Identifies and mitigates risk in the field
Performs effectively under pressure and during emergency situations
Leads by example and supports team development
Embraces change with a positive, solution-oriented mindset
Aligns actions with Xylem's broader organizational goals
Must pass and maintain a clean Motor Vehicle Record (MVR)
Preferred
5+ years of relevant field service or technical experience preferred
Prior experience with submersible pumps, wastewater systems, or industrial equipment strongly preferred
Benefits
4 weeks of Paid Time Off (PTO) for hourly positions
Medical, dental, and vision coverage
Investment savings plan with company contribution
Additional wellness and employee benefits
Company
Xylem
Xylem is the global leader in advanced technologies, solutions and services that address the world’s biggest water challenges.
10001+ employees
H1B Sponsorship
Xylem has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (8)
2021 (5)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Bill Grogan
Senior Vice President and Chief Financial Officer
Matt Latino
VP, Finance and Segment CFO Americas, Applied Water Systems and Measurement & Control Solutions
Recent News
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