Natera · 1 day ago
Oncology Patient Coordinator
United States
Full-time
Remote
Entry Level
$70K/yr - $88K/yr
2+ years expNatera is a global leader in cell-free DNA testing dedicated to oncology, women’s health, and organ health. The Patient Coordinator will be central to the success of the Oncology business unit, focusing on growing relationships with patients to ensure timely management of testing and collaborating with teams to drive market development.
BiotechnologyGeneticsHealth DiagnosticsMedicalWomen's
Responsibilities
Work with the Field Sales team and internal operations groups to maintain & support existing customers
Assess the needs of patients with a focus on customer support, coordination of logistics, and problem-solving
Maintain and support a service-oriented relationship with patients
Ensure all data and analysis requests from different parts of the organization are addressed in a timely manner
Help manage our business system tools (e.g. QlikView, Salesforce)
Identify, nurture, and grow the patient relationship in order to influence and schedule ongoing testing
Performs other duties as assigned
Qualification
Required
Minimum of 2 years of Call Center experience in an inbound and outbound capacity
Minimum of 2 years of sales experience
Must complete HIPAA/PHI privacy training, General Policies and Procedure Compliance training, and security training as soon as possible but not later than the first 30 days of hire
Must maintain a current status on Natera training requirements
Outgoing personality with excellent oral & presentation skills
Ability to think strategically as well as execute tactically
Emphasis on competitive analysis and team-first attitude
Ability to relate and educate our technology to potential patients
Strong quantitative and MS Excel skills
Self-motivation, with the desire and capacity to work both independently and collaboratively
Must act with a sense of urgency
Excellent organizational and communication skills (written and verbal)
Preferred
Background in medical or biological sciences preferred
Benefits
Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
Free testing in addition to fertility care benefits
Pregnancy and baby bonding leave
401k benefits
Commuter benefits
Generous employee referral program
Company
Natera
Natera specializes in cell-free DNA testing to provide a more targeted interventions to oncology, women's health, and organ health.
5001-10000 employees
H1B Sponsorship
Natera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (72)
2023 (37)
2022 (71)
2021 (64)
2020 (40)
Funding
Current Stage
Public CompanyTotal Funding
$1.16BKey Investors
Sofinnova InvestmentsLightspeed Venture PartnersSequoia Capital
2023-09-07Post Ipo Equity· $250M
2022-11-15Post Ipo Equity· $400.05M
2022-03-16Post Ipo Equity· $5M
Leadership Team
Steve Chapman
CEO
Jonathan Sheena
Co-Founder, Board Member
Recent News
2026-01-13
2026-01-13
Company data provided by crunchbase