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LEARN Behavioral · 3 days ago

Center Director

Chicopee, MA

Full-time

Onsite

Lead/Staff, Director/Executive

4+ years exp

LEARN Behavioral is a leading network of providers serving children with autism and other special needs, and they are seeking a Center Director to provide clinical oversight for their centers. The role involves managing daily operations, ensuring quality clinical services, and fostering a supportive environment for team members.

EducationHealth CareService Industry

No H1B

Responsibilities

Provide clinical oversight to team members delivering services in the center

Ensure services are delivered and documented according to company operational and quality standards

Promote a culture of compliance

Ensure high caregiver satisfaction with services

Manage daily operational issues

Partner effectively with internal departments to deliver services

Provide clinical and professional feedback to staff and implement performance management processes

Create a supportive and inclusive culture for team members

Collaborate with supervisor on staffing needs

Collaborate with supervisor and facilities team to ensure center is safe for clients and staff

Work directly with clients on protocol modification, treatment by protocol, assessment services, and family treatment guidance

Adhere to all compliance policies, written or unwritten

Complete other tasks assigned by supervisor

Qualification

Board Certified Behavior AnalystABA experienceClinical oversightPerformance managementService orientationDeductive reasoningCustomer serviceMonitoringManagement of peoplePersistenceSelf-controlSocial orientationCollaborationActive listeningLeadershipAdaptability

Required

Minimum of 4 years of experience in ABA and 2 years in a supervisory role

Service Orientation Actively looking for ways to help people

Collaboration Bringing others together and trying to achieve common goals and to reconcile differences

Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense

Customer Service Knowledge of principles and processes for providing client/student/customer services. This include needs assessment, meeting quality standards for services, and evaluation of client/customer satisfaction

Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action

Management of People Resources Motivating, developing, and directing people as they work, identifying the best people for the job

Persistence Job requires persistence in the face of obstacles

Self-Control Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations

Leadership Job requires a willingness to lead, take charge, and offer opinions and direction

Social Orientation Job requires preferring to work with others rather than alone, and being personally connected with others on the job

Adaptability/Flexibility Job requires being open to change (positive or negative) and to considerable variety in the workplace

Candidates must be presently eligible to work in the United States