Golf Ranch ยท 1 day ago
Sales & Service Lead
Phoenix, AZ
Part-time
Onsite
Mid, Senior Level
1+ years expGolf Ranch is dedicated to making golf more accessible and enjoyable, fostering a vibrant community atmosphere. The Sales & Service Lead plays a crucial role in delivering excellent guest experiences, leading team members, and supporting operations to ensure smooth service delivery.
Digital Entertainment
Responsibilities
Deliver consistently excellent hospitality and serve as a role model for guest interactions
Confidently guide guests through memberships, events, and on-site offerings
Support elevated guest needs or concerns with professionalism and care
Reinforce service and sales best practices during active shifts
Support onboarding and training of new Sales & Service Specialists through hands-on coaching
Serve as a trusted peer who provides clear direction and feedback to junior team members during shifts
Help uphold expectations around professionalism, service standards, and operational execution
Communicate performance or conduct concerns to managers with clear, objective observations
Support leagues, group outings, and private events as needed
Assist with event-related guest communication and execution on-site
Help ensure events are well-run, organized, and aligned with Golf Ranch service standards
Support daily operations across front desk, range, concession, and retail as needed
Assist with opening and closing procedures when assigned
Help maintain organization, cleanliness, and readiness of guest-facing spaces
Work closely with managers and teammates to ensure smooth shift execution
Qualification
Required
1-3+ years of experience in hospitality, guest services, retail, events, or a similar environment
Strong communication skills and confidence interacting with guests
Comfort multitasking and leading in a fast-paced setting
Schedule flexibility including evenings, weekends, and holidays
Ability to walk, stand, and interact with guests for extended periods of time
Ability to lift, carry, bend, and set up items weighing up to 50 pounds
Comfort working in a high-volume, fast-paced environment, including outdoors in varying weather conditions
Preferred
Previous experience as a lead, trainer, or shift-level supervisor
Experience supporting events, memberships, or group bookings
Interest in golf, sports, or community-driven experiences
Benefits
Unlimited free buckets to enjoy outside of work
50% off food and beverages
25% off merchandise and retail
One free on-shift meal from our beloved concession container
Predictable scheduling you can plan around
On-the-job training and career development opportunities
Company
Golf Ranch
Golf Ranch is an entertainment providers company.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Michael Canfield
Co-Founder
Brett Plymell
Managing Partner
Recent News
Company data provided by crunchbase