Optum ยท 8 hours ago
Sr AI/ML Engineer Hybrid in MN/DC or Remote
Minnetonka, MN
Full-time
Hybrid
Mid, Senior Level
$92K/yr - $164K/yr
3+ years expOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. As a Senior AI/ML Engineer, you will provide team lead oversight for voice bots on omnichannel contact center platforms, designing and implementing AI/ML solutions to improve healthcare operations and patient outcomes.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Lead and contribute to the design and hands-on implementation of AI/ML systems that enables Optum to deliver self-service voice bot solutions
Design, develop, and implement models using GenAI (LLMs, agentic frameworks) and/or traditional ML on the cloud
Utilize version control tools such as GitHub for code management and collaboration, and manage multiple activities in a fast-paced environment while adhering to best practices in coding and documentation
Partner with product managers, data scientists, prompt designers, engineers, and business stakeholders to translate business requirements into scalable AI voice bot systems
Leverage AI assisted tools for design, implementation, code reviews, and testing
Ensure the delivery of high-quality, maintainable, and efficient code and specifications. Lead by example to deliver product quality the first time
Drive the full lifecycle of AI/ML initiatives-from problem definition and data exploration to agent development, deployment, and monitoring. Define project scope, success metrics, and timelines in collaboration with cross-functional teams and ensure timely delivery while not compromising on quality
Stay ahead of the curve on emerging AI/ML technologies, tools, and research, and evaluate their applicability to business problems. Embrace and promote a culture of innovation through rapid iteration, experimentation and data driven decision-making
Be a trusted technical advisor to management, internal stakeholders, and customers
Mentor and lead other engineers to reach their potential
Uphold ethical AI principles by embedding fairness, transparency, and accountability throughout the model development lifecycle
Qualification
Required
Undergraduate degree or equivalent experience
3+ years of experience in Python programming
2+ years of experience with Deploying and manage ML models on cloud platforms such as Microsoft Azure, AWS, Google Cloud Platform (GCP)
1+ years DevOps experience
1+ years Terraform scripts understanding
1+ years Git action and CI/CD experience needed
Preferred
Prompt engineering experience
Experience leveraging Large Language Models (LLMs)
Experience working with various AI/ML infrastructure, tools and platforms across the full stack of AI/ML technology
Experience with the challenges of delivering and monitoring LLM based cloud systems into production
Solid communication skills with the ability to explain complex technical concepts to diverse audiences
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase