Triup, Inc. · 17 hours ago
Bakery & Café Franchise Operations Manager (Downtown Los Angeles)
Triup, Inc. is a fast-scaling Japanese-inspired bakery and café brand seeking a Bakery & Café Franchise Operations Manager to join their team in Downtown Los Angeles. The role focuses on upholding brand quality and translating successful store operations into scalable franchise standards while ensuring operational consistency across locations.
Responsibilities
Oversee and enforce franchise-wide operational and quality standards
Conduct hands-on, on-site evaluations of taste, workflow, and execution
Ensure consistency in food quality, service standards, and production processes
Develop, refine, and maintain SOPs and franchise manuals
Train franchise partners and store leadership teams on operational standards
Evaluate whether products and operations are franchise-ready and scalable
Participate in reverse pitch evaluations of franchise candidates
Collaborate with executive leadership on operational strategy and expansion readiness
Uphold food safety, cleanliness, and regulatory compliance across locations
Take a hands-on leadership role during critical operational periods
Qualification
Required
7+ years of experience in bakery, café, restaurant, or hospitality operations
Proven ability to standardize operations across multiple locations
Deep understanding of quality control beyond single-store execution
Strong leadership, communication, and problem-solving skills
Financial and operational literacy (labor, food cost, efficiency)
Fluent in English
Willingness to travel between locations
Preferred
Experience with Japanese or Asian food concepts
Franchise or multi-unit leadership experience
Japanese language proficiency
Experience creating SOPs and franchise manuals
Benefits
Career growth within a fast-scaling bakery & café franchise
High visibility and direct exposure to executive leadership
Competitive, DOE compensation based on experience