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Tidewater Community College · 2 days ago

Collections Analyst

Norfolk, VA

Part-time

Onsite

New Grad, Entry Level

$23/hr - $23/hr

Tidewater Community College is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students. The Collections Analyst role involves assisting Student Financial Services with the management of delinquent accounts and ensuring accuracy in financial transactions, while also providing customer support related to student obligations.

E-LearningEducationHigher EducationTraining

Responsibilities

Assists Student Financial Services with submission, reconciliation, and adjustment of delinquent accounts for collections and update submissions accordingly in the APEX database

Upload and process monthly payment files from both the Department of Taxation debt setoff and the collection agency

Update records in response to bankruptcy filing and disputed obligations

Export of payment data and SODC notifications from the APEX database to include preparing payment files for processing and mailing match letters to delinquent students

Initiates and processes the transfer of collections funds received via journal entries in AIS

Prepare Quarterly report of receivables with the external agency and SODC

Performs reconciliations between SIS (Student Information System) and SRDB (Student Receivable Database -APEX) to ensure accuracy in the processing of financial transactions according to VCCS standards, GAAP, CAPP, college policies and procedures

The position applies generally accepted accounting principles and practices in pursuit of collections

The position works closely with the campus Business Offices as it relates to collections

This position analyzes, interprets, and records financial transactions in support of collections and reporting of delinquent accounts

Performs the Quarterly reporting of receivables with SODC and the external collection agency

Provides customer support service inquiries related to student obligations with both internal and external customers

May be required to perform other duties as assigned

May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor

Qualification

Accounting principlesData processing techniquesMicrosoft spreadsheet softwareJournal entries preparationComplex reconciliationOrganizedResearchPrioritizationAccounting office proceduresAISPeopleSoftCardinalDetail orientedEffective communication

Required

Working knowledge of generally accepted accounting principles and practices required

Working knowledge of accounting office procedures

Knowledge of the use of data processing techniques in maintaining accounting records required

Demonstrated proficiency skills in Microsoft spreadsheet, word-processing, and database software required

Demonstrated ability to research, prioritize, utilize available resources, and resolve issues with minimal supervision required

Demonstrated ability to apply accounting methods to a variety of financial transactions and records to prepare financial reports and statements

Demonstrated ability to be organized and detail oriented required

Ability to communicate effectively verbally, in writing, and electronically, with students and co-workers required

Ability to prepare journal entries using knowledge of the Chart of Accounts and knowledge of the importance of proper and complete documents to support work processes required

Ability to perform complex reconciliation between systems for collection information

Preferred

Working knowledge of AIS, Cardinal, and PeopleSoft

Company

Tidewater Community College

Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) serves South Hampton Roads with campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach; the Jeanne and George Roper Performing Arts Center in the downtown Norfolk theater district; a regional Advanced Technology Center and Regional Health Professions Center on its Virginia Beach Campus; the Regional Automotive Center in Chesapeake; the Regional Workforce Development Center in Suffolk; the Skilled Trades Academy in Portsmouth; and the Center for Military and Veterans Education on the Virginia Beach Campus.

Founded in 1968