International Paper ยท 4 hours ago
Complex Quality Manager
Manitowoc, WI
Full-time
Onsite
Mid Level
3+ years expInternational Paper is the global leader in sustainable packaging solutions. The Complex Quality Manager will manage quality systems, oversee product safety compliance, and lead initiatives to improve quality and customer satisfaction.
ManufacturingMarketingPaper ManufacturingProduct DesignSales
Responsibilities
Manage Quality Systems including Container Internal Auditing, Tracking Incidents & Credit System, Quality Management System by:
Training team members on each application
Serving as administrator of each application
Participate in auditing for CIA and managing processing of customer complaints
Analyze data reports for each application for trends
Develop and implement corrective action plans to mitigate negative trends
Manage the Product Safety platform locally including:
Responsibility for GFSI certification (via IFS PacSecure or equivalent)
Ensuring compliance with food safety, customer, and regulatory requirements
Ensure training for employees and contractors on related product safety procedures
Lead 3 rd party auditing by certifying body or customers
Ensure HACCP plans are reviewed & updated accordingly
Investigate and mitigate product safety complaints
Develop and implement corrective action plans for product safety deficiencies (either identified via 3 rd party audits, complaints, or internal auditing)
Lead problem solving and Root Cause Counter Measure (RCCM) initiatives, including development of small teams (when necessary), identification of root cause, development & implementation of corrective action plans, and tracking for sustainability
Lead initiatives to drive improvement in quality by collaborating with other departments, promoting improvements in improving KPIs (including DPPM and Incident Rate) leading to improved customer satisfaction
Participate in new hire and refresher training to provide training on quality and product safety procedures
Serve as a resource for our 80s customers through customer location visits and meetings to provide support for quality, including data collection and providing information on corrective action plans
Participate in new item meetings and oversight of trial process
Qualification
Required
4 year degree (process engineering preferred), or equivalent experience within the corrugated industry
3+ years of experience in manufacturing (Lean Sigma training a plus)
Strong writing skills
Action Oriented, Customer Focus, Drive for Results, Command Skills, Process Management, Building Effective Teams, Managing Through Systems, Problem Solving, and Business Acumen
Preferred
GFSI knowledge preferred
Benefits
Medical
Dental
Life insurance
Flexible Spending Accounts
Short-term and Long-term Disability
401(k)
Company-funded retirement contributions
Paid Time Off
Education & Development (including Tuition Reimbursement)
Student Loan Repayment Assistance
Voluntary Benefits including insurance for home, auto, vision and pets.
Company
International Paper
International Paper manufactures paper and paper-packaging products.
10001+ employees
H1B Sponsorship
International Paper has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (11)
2023 (22)
2022 (20)
2021 (19)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Michael Amick
Senior Vice President, North American Paper, Pulp & Consumer Packaging
Thomas G. Kadien
Sr. Vice President
Recent News
Morningstar.com
2025-12-29
2025-11-25
Company data provided by crunchbase