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PreSales Collective · 7 hours ago

Presales Solutions Engineer- East USA

New York, United States

Full-time

Hybrid

Senior Level

5+ years exp

Moveworks is an AI Assistant company that helps employees find information and automate tasks. They are seeking a Presales Solutions Engineer to act as a product champion and technical consultant, demonstrating the value of their platform and partnering with customers to understand their requirements.

Communities

Responsibilities

Perform product demonstrations that engage the audience and explain by showing how our product works

Lead hands-on Technical Workshops, educating prospective customers on topics such as our Machine Learning approach, Integrations, Capabilities, Architecture, and Security

Use detailed, data-driven reports and calculators to present insights and prioritize use-cases for customers in partnership with our Business Value Services team

Define and capture customer success criteria to design, build, and manage end-to-end Proof-of-Concepts for our customers

Work with prospects to understand their technology stack and IT business processes

Document customer requirements and facilitate a clean hand-off to the post-sales CS Team

Work alongside Account Executives to drive the deal strategy, helping address any knowledge gaps and build trust with the prospect through their journey towards becoming a customer

Consistently improve current processes, making presentations, demos, and business case presentations more repeatable, scalable, and compelling

Qualification

Cloud architectureRESTful APIsTechnical presentationsMachine LearningIntegrationsRPALow-code/no-code toolsScriptingCustomer engagementCross-functional collaborationAdaptabilityCritical thinking

Required

5+ Years experience in pre-sales and/or post-sales customer facing technical roles

A solid understanding of cloud architecture and RESTful APIs in order to leverage self-service, configurators to demonstrate the art-of-the-possible and connect to customer pre-production systems

Ability to communicate deep technical concepts to a non or semi-technical audience, while also being able to hold your own with a strong technical audience

Adaptive and flexible, you are able to think critically to create solutions while handling objections with grace

As someone who is a self-starter, you are energized by putting your stamp on the status quo, and knowing that all processes are meant to be broken/improved

Desire to partner cross-functionally to refine our marketing narrative, product direction, and success motions

Willingness to travel ~25% for internal events and external customer meetings

Preferred

Familiarity with RPA, IPaaS, low-code/no-code tools is a plus

Scripting or coding experience is beneficial to build prototypes of bespoke customer use-cases and integrations into systems unsupported by out-of-the-box Moveworks connectors