Integration International Inc. · 19 hours ago
Order Management Representative
El Paso, TX
Contract
Onsite
New Grad, Entry LevelIntegration International Inc. is seeking an Order Management Specialist who is responsible for managing the full lifecycle of customer orders. The role emphasizes coordination, accuracy, and on-time execution while requiring strong ownership and proactive communication with internal teams.
Information Technology
Hiring Manager
Ray A
Responsibilities
Demonstrate strong ownership: follow assignments from start to finish, maintain accountability, and ensure daily responsibilities are completed before end of day
Schedule orders and manage ship date accuracy while considering plant capacity, loading constraints, lead times, and PELT codes
Review order details and ensure alignment with engineering, planning, production, and supply chain requirements
Communicate proactively with internal teams including supply chain, production, engineering, planning, and shipping to resolve issues or delays
Monitor order status daily to identify BOM issues, missing information, customer requests, and order discrepancies; escalate when needed
Manage and track Customer Requests (CRs), ensuring professional and informative responses to internal and external stakeholders
Support on-time delivery metrics (OTDS) by maintaining clean order flow and ensuring timely task completion
Qualification
Required
Managing the full lifecycle of customer orders with a strong emphasis on coordination, accuracy, and on-time execution
Project management experience—comfortable working with timelines, deliverables, follow-ups, and cross-functional communication
Proactive and committed to completing all daily tasks with urgency
Strong ownership and excellent follow-through
Ability to work efficiently in a fast-paced plant operation
Demonstrate strong ownership: follow assignments from start to finish, maintain accountability, and ensure daily responsibilities are completed before end of day
Schedule orders and manage ship date accuracy while considering plant capacity, loading constraints, lead times, and PELT codes
Review order details and ensure alignment with engineering, planning, production, and supply chain requirements
Communicate proactively with internal teams including supply chain, production, engineering, planning, and shipping to resolve issues or delays
Monitor order status daily to identify BOM issues, missing information, customer requests, and order discrepancies; escalate when needed
Manage and track Customer Requests (CRs), ensuring professional and informative responses to internal and external stakeholders
Support on-time delivery metrics (OTDS) by maintaining clean order flow and ensuring timely task completion
Preferred
Bachelor's degree preferred (Business, Supply Chain, Management, or related field); equivalent experience considered
Experience in order management, planning, customer service, or production support
Some project management experience
Proficient in SAP for order processing, scheduling, and CR management
Strong Excel skills
Familiarity with manufacturing environments or electrical distribution products is a plus
Strong attention to detail and accuracy with high-volume tasks
Excellent time management and prioritization in a fast-paced environment
Proactive, solution-oriented, and accountable for completing assigned tasks
Company
Integration International Inc.
Integration International is an information technology company offering IT solutions and services.
Founded in 2000
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2025-02-06
Company data provided by crunchbase