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Worldwide BDC · 23 hours ago

Telemarketing/Customer Service/Call Center Representative

Coral Springs, FL

Full-time

Onsite

New Grad, Entry Level

Worldwide BDC is a leading call center marketing firm specializing in auto sales, committed to providing exceptional service and products. They are seeking motivated individuals for the role of Call Center Representative, responsible for making outbound calls, engaging customers, providing excellent service, and collaborating with team members to meet sales targets.

AutomotiveB2CData Mining

Responsibilities

Outbound Calls: Actively make warm outbound calls to potential customers, promoting and selling specific products or services

Customer Engagement: Employ warm calling techniques to create customer relationships, enhancing engagement and satisfaction

Customer Service Excellence: Address customer inquiries promptly and resolve any issues to uphold our reputation for excellent customer service

Sales Negotiation: Apply sales techniques to effectively negotiate and close deals

Team Collaboration: Work alongside team members to meet or exceed sales targets and contribute to team objectives

Qualification

Customer ServiceSales TechniquesBilingual in SpanishCommunication SkillsAdaptability

Required

Experience: Preferably with a background in call center operations, customer service, or sales. Sales experience is an advantage but not required

Language Skills: English required, bilingual in Spanish preferred

Communication: Exceptional verbal and written communication skills

Sales Techniques: Solid understanding of outbound and warm calling techniques, along with a grasp of fundamental sales principles and strategies

Adaptability: Capable of thriving in a fast-paced and target-driven environment

Preferred

bilingual in Spanish preferred

Benefits

Excellent Paid Training

Comprehensive Benefits: After 90 days, enjoy health, dental, and vision insurance, gym access, short-term disability, GAP insurance, life insurance coverage, and paid time off accrual.