Mercedes-Benz of Riverside · 1 week ago
Mercedes Benz Courtesy Car Representative
Riverside, CA
Full-time
Onsite
New Grad, Entry Level
$18/hr - $20/hrMercedes-Benz of Riverside is committed to delivering a world-class luxury experience at every customer touchpoint. The Courtesy Car Representative is responsible for managing the daily operations of the dealership’s courtesy and loaner vehicle program, ensuring exceptional customer service while coordinating vehicle availability and maintenance.
Automotive
Responsibilities
Greet service customers professionally and explain the courtesy/loaner vehicle process
Check customers in and out of courtesy vehicles accurately and efficiently
Verify valid driver’s license, insurance, and required documentation
Coordinate vehicle availability with Service Advisors and management
Inspect vehicles before and after use and document any damage
Maintain accurate records of vehicle assignments and returns
Ensure courtesy vehicles are clean, fueled/charged, and ready for use
Coordinate vehicle cleaning, fueling, and basic maintenance as needed
Assist with vehicle movement, parking organization, and lot flow
Provide clear communication and exceptional customer service at all times
Assist with shuttle coordination or dealership transportation needs
Support service department operations as assigned
Other duties as needed to support dealership operations
Qualification
Required
Valid California driver's license with a clean driving record
Ability to drive automatic and manual transmission vehicles
Strong customer service and communication skills
Excellent organizational skills and attention to detail
Ability to multitask in a fast-paced environment
Ability to stand, walk, and move throughout the dealership for extended periods
Ability to enter and exit vehicles multiple times per day
Ability to lift up to 25 lbs as needed
Preferred
High school diploma or equivalent preferred
Prior dealership, rental car, or customer service experience preferred
Benefits
Medical, Dental, Vision Insurance
401(k) Plan
Paid Time Off & Paid Holidays
Growth and advancement opportunities within the dealership
Company
Mercedes-Benz of Riverside
Walter’s Mercedes-Benz of Riverside is a true story of achieving the American dream.
Founded in 1963Riverside, California, US
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase