Quanta Services, Inc. · 7 hours ago
IT Support Analyst
US-AL-Birmingham
Full-time
Onsite
Entry, Mid Level
1+ years expQuanta Services, Inc. is focused on delivering collaborative solutions for energy infrastructure needs. The IT Support Analyst provides hands-on support across the organization, ensuring timely resolution of IT issues, managing company devices, and supporting onboarding and offboarding processes.
ConstructionCRMEnergyInformation TechnologyOil and Gas
Responsibilities
Deliver high-quality support with strong customer service and communication
Act as a liaison between end users and technical teams
Advocate for business needs within the IT organization
Provide first-line support for IT hardware, software, and enterprise applications
Troubleshoot and resolve desktop, software, and hardware issues across corporate and rugged devices
Perform break/fix support including reimaging, installations/removals, and hardware swaps
Troubleshoot VPN connectivity (Cisco AnyConnect), mobile devices, and mobile broadband (5G)
Escalate complex issues appropriately
Deliver excellent in-person, phone, and video support—including executive-level and occasional after-hours support
Image and configure Dell, Lenovo, or HP laptops using SCCM or Intune
Install and configure end-user software
Maintain and update technical documentation and knowledge base articles
Manage onboarding/offboarding processes, hardware inventory, asset tracking, and lifecycle refreshes
Maintain accurate records of hardware assignments, locations, and status
Support asset reconciliation and inventory audits
Qualification
Required
1-3 years of IT support experience, including at least 1 year in a corporate Information Systems environment
Hands-on experience working with HP, Dell, or Lenovo hardware
Experience in customer-facing support or service roles
Proven ability to contribute to IT knowledge bases and technical documentation
Preferred
Associate degree in Computer Science, Information Technology, or a related field, preferred
CompTIA A+, ITIL Foundations
MCITP, MCDST, HDI Desktop Support Technician
Benefits
Generous PTO & paid holidays
401(k) with a generous match
Comprehensive benefits – medical, dental, vision, and life insurance
Weekly pay
Great mentoring & career growth opportunities
Company
Quanta Services, Inc.
Quanta Services (NYSE: PWR) is the leading specialty contractor with the largest and highly trained skilled workforce in North America, providing fully integrated solutions for the electric power, pipeline, industrial, and communications industries.
10001+ employees
H1B Sponsorship
Quanta Services, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (15)
2023 (16)
2022 (21)
2021 (15)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$2.96BKey Investors
First Reserve Corporation
2025-08-04Post Ipo Debt· $1.5B
2024-08-07Post Ipo Debt· $1.25B
2002-12-24Post Ipo Equity· $72.9M
Leadership Team
Kenneth M. Mercado
EVP, Electric Utilities
Recent News
2026-01-05
2025-12-05
2025-11-27
Company data provided by crunchbase