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EMCOR Group, Inc. · 3 hours ago

Customer Service Representative - Commercial HVAC Sales

Onsite

Full-time

Onsite

Entry, Mid Level

$26/hr - $29/hr

2+ years exp

EMCOR Group, Inc. is a leading provider of mechanical and electrical construction and facilities services. The Customer Service Representative will follow up on existing accounts, ensuring customer needs are prioritized and addressed, while also performing site surveys and documenting service performance.

ConstructionHardware

Responsibilities

Gain insight into our service performance

Document, with accuracy, customer responses and your impressions from these visits

Perform site surveys and other types of checks to ensure our quality

Present new technology and enhanced PM services when given the chance

Report all findings, customer opinions, pictures, and results to company leadership

Monitor all maintenance data to proactively respond to situations before the customer calls us

Be a positive influence in representing EMCOR/Mesa Energy Systems to our contract customers and as a fellow member of the contracts team

Perform other duties as assigned

Qualification

Customer Service ExperienceAdvanced MS Office SkillsMechanical AptitudeListening SkillsTelephone EtiquetteProfessional DemeanorVerbal CommunicationProblem Solving