American University · 21 hours ago
Engagement Commons Front Desk Assistant (Student) (FWS)
Washington, DC
Part-time
Onsite
New Grad
$17.95/hr - $17.95/hrAmerican University is seeking a Front Desk Assistant for the Student Engagement Commons. This role involves providing customer service, office support, and maintaining communication within the university community while assisting with various administrative tasks.
Higher Education
No H1B
Responsibilities
Customer Service
Facilitate solutions to concerns that come to the attention of the front desk regarding event space setups, AV support, lockouts, lost and found, housekeeping issues, and minor facility maintenance request
Maintain a working knowledge of programming happening in the building, and facility needs. Communicate and report any security or safety concerns to the appropriate parties
Serve as an additional agent to answer the University Information Line
Manage gaming system in Eagle’s Landing on the MGSC 2nd floor
Assist in the general upkeep of common spaces on the floor, assist in keeping keys, security of office spaces, rearranging furniture, and keeping an inventory of supplies for the various rooms
Maintain adequate stock of office/printing supplies, informing supervisors of necessary supply orders
Assist departments within the Student Engagement Commons with projects and other administrative tasks
Maintain the presence of the reception desk including adequate supply of educational and informational materials (maps, event needs, etc.)
Be timely and professional in all written and verbal communication with the Student Engagement staff and AU community members
Complete timely and accurate reports for supervisor as requested (room counts, lost and found, lockout, etc.)
Complete and submit bi-weekly timesheets in accordance with the pay schedule
Qualification
Required
High School diploma or equivalent
Active Federal Work Study award
Must be an active full-time undergraduate student at American University
Monday through Sunday, between 9 am to 8 pm, occasional late-night work available
Preferred
Understanding of student involvement
Excellent communication skills, both written and verbal
Strong organization skills and attention to detail
Ability to adapt to and work in a fast-paced, ever-changing environment
Ability to work effectively with diverse constituencies
Ability to maintain confidentiality
Ability to work collaboratively
Company
American University
American University's historic academic strengths are rooted in social responsibility and our dedication to cultural and intellectual diversity.
Founded in 1893
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rodrigo Yepez-Lopez
Co-founder of Legal Haven
Katie Benoit
Interim Deputy Athletic Director/Chief Operating Officer/Senior Woman Administrator
Recent News
News is my Business
2024-03-04
PR Newswire
2023-12-12
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