Sidney Federal Credit Union ยท 1 day ago
Mobile Branch Financial Service Rep (FSR)
Sidney,NY,US
Full-time
Onsite
Entry Level
$22.30/hr - $27.87/hr
1+ years expSidney Federal Credit Union is an organization focused on growth for its members and employees. The Mobile Branch Financial Service Rep plays a vital role in delivering exceptional service to members, focusing on outreach and financial inclusion in underserved areas.
Banking
Responsibilities
Represent the credit union in the community by participating in outreach efforts, including events, schools, businesses, and nonprofit organizations
Assist with mobile branch operations, including scheduling visits, promoting services, and providing member support on-site
Support initiatives that increase access to credit union services in underserved or remote areas through mobile branch engagement
When not assigned in mobile branch, travel between branches as needed to cover the teller line and platform
Assist members with (to include, but not limited to) opening accounts and supporting members with more complex products such as IRA's & HSAs
Interview members applying for all types of loans, assists members in the completion of loan applications completely and accurately. This includes submitting the application to underwriting for review, discussing the final decision and next steps with the member
Answer questions about products and services and resolve problems that are within authority to resolve. Refer problems that are beyond authority to supervisor, along with recommended solution
Identify cross-sell and financial education opportunities during account opening, loan interviewing and general member interactions
Receive and process member financial transactions in a mobile branch setting, including deposits, transfers, withdrawals, loan payments, and wire transfers. Assists members on-site with check orders, money orders, and other financial services, often in nontraditional or remote locations where access to banking is limited
Balance cash drawer and daily transactions. Assist in dual control tasks
Ensure that appropriate records are maintained and required reports are prepared
Act as liaison between members and departments
Keep informed of the latest changes in consumer protection laws, current credit union policies and procedures, rate changes, and credit union issues
Duties may include balancing ATM, Credit Card transactions, Instant Issue Debit cards, and Credit cards
Performs other job related duties as assigned
Qualification
Required
One year to three years of similar or related experience
A high school education or GED
Working knowledge of regulations relating to all Credit Union deposit products (Reg E, Reg CC, Reg D, Truth-in-Savings Act)
Able to operate a 10-key calculator, typewriter, and computer keyboard
Must have good communication skills, written and verbal
A valid driver's license is required, as this role involves regular travel to various community locations served by the mobile branch
Company
Sidney Federal Credit Union
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase