Goodwill-Easter Seals Minnesota ยท 17 hours ago
Customer Service Associate - Monticello, MN - (Full-Time)
Goodwill-Easter Seals Minnesota is a nonprofit organization focused on creating career possibilities since 1919. They are seeking a Customer Service Associate responsible for providing excellent customer service, maintaining store operations, and ensuring a safe environment for both customers and employees.
Non-profit Organization Management
Responsibilities
Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere
Follows policies and procedures and executes directives in a timely manner
Provide a work environment to train and develop participants in achieving their goals
Help contribute to a safe, welcoming environment for employees and customers
Qualification
Required
Ability to effectively communicate with supervisors, employees and customers
Ability to work independently and coordinate multiple projects simultaneously
Excellent organizational skills, ability to prioritize
Excellent decision-making skills
Strong attention to details
Ability and desire to provide excellent customer service
Ability to interact with a diverse population in a human-services setting
High level of initiative and self-motivation
Perseverance and commitment to getting the job done
Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers
Open schedule availability including a combination of days, nights, and weekends, totaling at least 35 hours per week
Willingness and ability to be cross-trained, and to train in new employees
0-3 years of relevant experience
Preferred
High school diploma or equivalent preferred
Benefits
Flexible hours
Generous paid time off (PTO) program
Competitive medical, dental and vision plans
Employer-paid life insurance
401(k) plan with employer match
Employee discount
Company
Goodwill-Easter Seals Minnesota
Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that provides career training and support to eliminate barriers to work and independence.