Metropolitan Veterinary Associates · 20 hours ago
Client Service Representative
Plymouth Meeting,PA,US
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrHickory Veterinary & Specialty Hospital is a multi-service facility dedicated to providing exceptional care to pets and their families. They are seeking a Client Service Representative to be the welcoming face of their hospital, ensuring a positive experience for clients and assisting with various operational tasks.
Health CareMedicalPetVeterinary
Responsibilities
Welcome clients and patients warmly, providing a positive first impression
Answer phones, respond to emails, and schedule appointments efficiently
Assist with check-ins and check-outs for emergency, specialty, and general practice services
Guide clients through treatment plans, billing, and discharge instructions
Maintain accurate patient records and ensure all client information is up-to-date
Collaborate closely with doctors, technicians, and fellow CSRs to keep hospital operations running smoothly
Provide clear, compassionate communication — especially in emergency or emotional situations
Help manage a clean, organized, and welcoming front desk area
Qualification
Required
Experienced in customer service (veterinary, medical, pet care, or hospitality preferred)
Comfortable multitasking in a busy, high-energy environment
Skilled in communication and conflict resolution
Compassionate, empathetic, and team-oriented
Excited to learn and grow within a supportive hospital setting
Benefits
401(k) with employer match
Company
Metropolitan Veterinary Associates
Metropolitan Veterinary Associates offers pet medical care services.
Founded in 1986
201-500 employees
Funding
Current Stage
Growth StageRecent News
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