This job has closed.

Nortek Data Center Cooling · 1 month ago

Building Operations Technician - Data Center Cooling

Reno, NV

Full-time

Onsite

Mid Level

3+ years exp

Nortek Data Center Cooling, part of Madison Industries, is a leading HVAC company dedicated to providing energy-efficient and sustainable solutions. The Building Operations Technician will focus on servicing and providing technical expertise for Data Center products, ensuring customer satisfaction and operational excellence.

Commercial Real EstateConstructionManufacturingReal Estate

Responsibilities

Commission, repair, and service mechanical and electrical equipment associated with new Data Center Cooling projects

Review work orders, blueprints, schematic diagrams and related materials to determine tasks to be performed, tools, equipment, and parts needed for installation or repair

Demonstrate experience in managing challenging jobs with the objective to mitigate the impact on customer’s building/experience while also minimizing the financial burden on the company. This requires working with multiple entities on a job – building owners, general and mechanical contractors, engineers, and local servicing contractors

Consult with engineering and manufacturing personnel to resolve unusual problems in system operation and maintenance

Provide superior customer service to both internal and external customers while maintaining a professional appearance and demeanor

May advise management regarding customer satisfaction, product performance, and suggestions for product improvements

Qualification

HVAC servicingInstallationMaintenanceTroubleshootingBlueprint interpretationCustomer serviceAnalytical skillsMicrosoft ExcelMicrosoft WordBuilding automationTrade/technical certification

Required

High school diploma or equivalent

Three to five years' experience in installation, maintenance, and troubleshooting; HVAC servicing or similar electromechanical experience preferred

Ability to travel to various job sites for equipment related service work

Ability to serve on an on-call service rotation

Superior analytical skills and attention to detail

Ability to read and interpret blueprints, plans, and manuals

Ability to stay on project through root cause analysis

Excellent customer service skills with desire to exceed internal and external customer expectations

Ability to work independently in a timely manner, ensuring job is completed correctly with outside technicians and ability to follow up on parts delivery