HNI Corporation · 1 week ago
Digital Workplace Analyst
Iowa City, IA
Full-time
Onsite
Entry, Mid Level
2+ years expHNI Corporation is a global manufacturer of workplace furnishings dedicated to enhancing spaces where we live and work. The Digital Workplace Analyst supports the administration and optimization of digital workplace technologies, focusing on Microsoft 365 tools and ensuring a productive and secure end-user experience.
FurnitureHome DecorManufacturing
Responsibilities
Administer and support Microsoft 365 services including Teams, SharePoint, OneDrive, Exchange Online, and related collaboration tools
Assist with user account management, group membership, access permissions, and license assignments
Support endpoint and device management platforms in alignment with established standards and policies
Respond to escalated incidents and service requests related to collaboration tools, identity, and end-user computing
Monitor platform health, service alerts, and usage trends across digital workplace technologies
Analyze system performance, adoption metrics, and recurring issues to identify improvement opportunities
Assist with reporting and dashboard creation related to system usage, reliability, and user experience
Support system updates, feature rollouts, and configuration changes under guidance from senior engineers
Participate in testing and validation of new features, patches, and platform enhancements
Assist with documentation of system configurations, procedures, and user guidance
Use existing PowerShell scripts and automation tools to perform routine administrative tasks
Assist in maintaining and improving scripts and workflows under supervision
Learn and apply best practices related to automation, security, and platform governance
Partner with IT security and compliance teams to support access controls, audits, and policy enforcement
Work with service management and operations teams to ensure consistent service delivery
Provide clear communication and customer-focused support to end users and business partners
Qualification
Required
Associate's or Bachelor's degree in Information Technology, Information Systems, or related field; or equivalent experience
2–4 years of experience in IT systems administration, end-user computing, or digital workplace support roles
Hands-on experience administering Microsoft 365 services in an enterprise environment
Basic experience with PowerShell or scripting for administrative tasks
Strong troubleshooting, analytical, and customer-service skills
Working knowledge of Microsoft 365 collaboration and productivity tools
Understanding of identity, access, and device management concepts
Ability to analyze system issues and recommend practical improvements
Strong documentation and communication skills
Ability to prioritize tasks and work effectively in a team environment
Customer-focused mindset with attention to detail and reliability
Strong desire to learn and expand technical skills
Collaborative team player who takes ownership of assigned responsibilities
Adaptable and comfortable working in a dynamic IT environment
Preferred
Exposure to Azure, identity management, or endpoint management platforms
Familiarity with IT service management tools and processes
Experience supporting collaboration tools in a multi-site or enterprise environment
Interest in growing into engineering, automation, or architecture-focused roles
Benefits
Benefits starting from Day 1
Company
HNI Corporation
At HNI Corporation, we go beyond simply building great desks, chairs, file cabinets and fireplaces.
5001-10000 employees
H1B Sponsorship
HNI Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (12)
2023 (9)
2022 (20)
2021 (15)
2020 (30)
Funding
Current Stage
Public CompanyTotal Funding
$1.73B2025-09-05Post Ipo Debt· $1.73B
1978-01-13IPO
Leadership Team
J
Jeffrey Lorenger
Chairman, President & CEO
S
Steven Bradford
Senior Vice President, General Counsel & Secretary
Recent News
Business Wire
2026-01-09
DBusiness Magazine
2025-12-11
MarketScreener
2025-12-10
Company data provided by crunchbase