Opifex-Synergy · 14 hours ago
Service Manager - Stuart, FL
Stuart, FL, US
Full-time
Onsite
Mid, Senior Level
5+ years expOpifex-Synergy is a respected company in the compact and heavy equipment industry, offering career advancement and professional development. The Service Manager is responsible for leading a team of service and field technicians, ensuring excellent customer service, and managing the overall budget and profitability of the service department.
Business DevelopmentConsultingTransportation
Responsibilities
Management & supervision of Service Department personnel
Communicate with customers to schedule and dispatch field service technicians
Supervise the opening and closing of work orders for control of each shop and field job
Maintain and monitor detailed records of time and performance of Service employees
Monitor and schedule preventative maintenance of rental equipment
Order and maintain inventory of shop tools and supplies
Recruit, interview and hire qualified service department personnel
Act as site safety supervisor in conjunction with Branch Manager
Monitor service technician training and schedule on and off-site training as required
Ensure that all customer satisfaction needs are met in accordance with company policy
Stay current on product improvement programs from manufacturers
Report shop goals, objectives and achievements to District Service Manager
Track department profitability and technician efficiency
Ensure technicians operating according to safety policies and procedures
Qualification
Required
High School Diploma
2-year certificate from technical school or 5 years of related service management experience in heavy equipment industry
PC proficiency required, particularly in MS Office applications
Extensive Equipment (OEM product) and maintenance knowledge
Valid Driver's License
Strong organizational skills
Excellent Customer Service skills
Military service will be considered in lieu of education/certification experience as applicable
Benefits
Medical, Dental & Vision Insurance
Health Savings Account (HSA) with company contributions
401(k) & Roth retirement plans with company matching
Generous paid time off and company paid holidays
Company Paid Wellness, Employee Assistance and Discount Programs
Boot/PPE Annual Allowance
Career Development & Company Paid Training
Tool Reimbursement
Safety Bonuses
Profit Sharing and/or Commission Earning opportunities
Company
Opifex-Synergy
Opifex-Synergy, our customers are our equipment partners. We understand builders because we were founded by builders.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$1.05BKey Investors
JP MorganAvance Investment Management
2025-12-09Debt Financing· $1.05B
2022-01-20Private Equity
Leadership Team
Scott McPhail
Chief Financial Officer
Jeff Karter
Chief Operating Officer
Recent News
2025-12-09
2025-08-06
2022-01-24
Company data provided by crunchbase