Wearlinq · 1 week ago
Director of Clinical Operations/Ambulatory Cardiac Monitoring (IDTF)
United States
Full-time
Remote
Lead/Staff, Director/Executive
5+ years expWearLinq is a fast-growing Series A funded provider of digital healthcare solutions focused on outpatient ECG monitoring. The Director of Clinical Operations/Ambulatory Cardiac Monitoring is responsible for the leadership, strategic direction, and operational oversight of the Independent Diagnostic Testing Facility (IDTF) cardiac monitoring division, ensuring compliance and optimizing workflow efficiency.
ManufacturingMedicalMedical Device
Responsibilities
Directly oversee and manage a team of certified cardiac monitoring technicians, leads, and supervisors
Ensure appropriate staffing levels to support 24/7/365 monitoring operations
Hire, train, coach, and evaluate team members to maintain high competency in ECG interpretation and clinical workflow standards
Foster a culture of accountability, clinical excellence, and continuous improvement
Maintain responsibility for the accuracy and integrity of arrhythmia detection, event analysis, and end-of-study report generation
Ensure adherence to IDTF standards, CMS guidelines, and company clinical protocols
Oversee quality assurance audits and participate in root-cause analysis, corrective action, and ongoing quality improvement initiatives
Collaborate with Clinical Education teams to update training materials, competencies, and certification standards
Develop and optimize workflows to ensure timely processing of MCT live monitoring, auto-trigger events, daily reports, priority alerts, and end-of-study reports
Ensure the monitoring center meets performance metrics including: Report turnaround times, Accuracy and completeness of event documentation, Appropriate triage and provider notifications, Compliance with escalation protocols
Identify operational gaps and implement process improvements to increase efficiency and consistency
Ensure full adherence to federal and state IDTF regulations, Medicare requirements, and payer documentation standards
Maintain documentation readiness for audits (CMS, Joint Commission, payers, internal compliance)
Oversee technician compliance with: HIPAA, Patient identity verification, Reporting standards, Documentation policies
Partner with VP of Clinical Services and internal leadership on strategic initiatives, workflow improvements, and technology enhancements
Work closely with Customer Service, Sales, Account Management, Product, and Engineering to support product improvements and customer escalations
Provide technical and clinical expertise during customer issue investigations or escalations involving monitoring data, reports, or technician processes
Monitor key KPIs and deliver regular performance reports to leadership
Analyze trends in event volumes, report output, error rates, and technician productivity
Provide insights and recommendations for staffing models, workflow optimization, and technology improvements
Serve as a subject matter expert for monitoring platforms, ECG analysis software, and reporting tools
Collaborate with Product and Engineering on feature updates, system improvements, and clinical workflow enhancements
Ensure technicians are fully trained on all platform upgrades or new device integrations
Qualification
Required
RN, EP/Cardiology Specialist, CCT, CRAT, or similar clinical background
5+ years of experience in ambulatory cardiac monitoring, IDTF operations, cardiology, electrophysiology, or related field
3+ years of leadership or supervisory experience in a clinical or technical monitoring environment
Strong knowledge of arrhythmia identification, workflow protocols, and clinical report building
Deep familiarity with CMS, IDTF regulatory standards, and cardiac monitoring documentation requirements
Preferred
Bachelor's degree or equivalent
Experience managing 24/7 monitoring operations
Prior involvement in scaling IDTF or high-volume monitoring centers
Familiarity with MCT, Holter, Event, and extended-wear patch monitoring platforms
Experience with quality assurance, audits, and compliance programs
Benefits
Medical, Vision and Dental Insurance - Covered 100% for Employees
Unlimited Time Off
Remote based team throughout the US
Competitive salary and equity options
Opportunity to work at the forefront of healthcare innovation
Company
Wearlinq
WearLinq is a provider of wearable health monitoring and diagnosis solutions.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$31.28MKey Investors
AIX Ventures
2025-12-17Series A· $14M
2025-12-17Debt Financing· $5M
2025-05-14Series Unknown· $11.58M
Recent News
2026-01-16
alleywatch.com
2025-12-24
Company data provided by crunchbase