ASCENDING Inc. · 1 month ago
Doctor Office Assistant (Bilingual English/Spanish)
Woodbridge, VA
Full-time
Onsite
New Grad, Entry LevelASCENDING Inc. is seeking an enthusiastic bilingual Front Desk Receptionist to serve as the first point of contact for their medical practice. This junior-level role focuses on ensuring smooth patient flow, managing administrative tasks, and providing exceptional customer service in both English and Spanish.
Information ServicesInformation Technology
Responsibilities
Fluently and professionally interact with patients, family members, and visitors in both English and Spanish, translating essential information as needed
Greet patients warmly, confirm appointments, process necessary intake forms, and collect identification and insurance cards
Accurately schedule and confirm appointments, follow-up appointments, and referrals, managing the clinic’s calendar effectively
Answer and direct high-volume, multi-line phone calls, triage patient inquiries, and take detailed messages for clinical staff
Verify patient eligibility and benefits with insurance providers prior to their visit
Collect co-pays, deductibles, and outstanding balances, accurately processing payments and providing receipts
Prepare, scan, and file patient charts and medical records while ensuring strict adherence to all HIPAA and privacy regulations
Maintain a clean, professional, and organized reception area and supply inventory
Qualification
Required
Fluency (written and verbal) in both English and Spanish
Prior medical office experience is a plus, but a strong willingness to learn, a positive attitude, and professional demeanor are prioritized
Excellent verbal and written communication skills
Basic proficiency with Microsoft Office Suite and ability to quickly learn Electronic Health Record (EHR) software
Highly organized, detail-oriented, and reliable
Must be able to manage time effectively in a fast-paced environment and handle confidential patient information with discretion
Company
ASCENDING Inc.
The ASCENDING team commits to delivering scalable and high-available cloud solutions to clients.
Founded in 2018
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Ryo Hang
Managing Partner, Technical Cofounder
Company data provided by crunchbase