Service Associate - Night jobs in United States
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EōS Fitness · 1 day ago

Service Associate - Night

EōS Fitness is a bold and motivating company focused on creating loyal fans and exercise practitioners. The Overnight Service Associate is responsible for providing a welcoming experience to members, addressing inquiries, and ensuring a clean and organized front desk area while adapting to the evolving needs of the gym.

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Responsibilities

Greet members and guests with a friendly and professional attitude
Provide information about gym services, programs, and membership options
Address member inquiries, concerns, and complaints promptly and professionally
Check-in members and guests using the gym’s management system
Oversee and manage check-in alerts and notifications
Ensure the front desk area is clean, organized, and stocked with necessary supplies
Process payments for memberships, classes, and retail items
Follow safety protocols and procedures to ensure the well-being of all gym members and staff
Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance
Complete gym walks to rack weights, pick up trash, and complete bathroom and locker room checks

Qualification

Customer service experienceFitness industry knowledgeMS Office proficiencyGym management softwareCPR certificationMultitasking abilityInterpersonal skillsOrganizational skillsProblem-solving skills

Required

Previous experience in customer service or front desk role
Experience or strong interest in the fitness industry is a plus
Excellent interpersonal skills with a customer-focused attitude
Ability to multitask and handle a fast-paced environment
Proficiency in MS Office and familiarity with gym management software
Strong organizational and problem-solving skills
Must be able to work overnight hours – 10pm - 6am but may vary on business needs
CPR certification required within 30 days of hire
Must attend all mandatory company trainings within 30 days of employment
Follow all current company policies and standard operating procedures, which may be updated or changed over time
Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
Ability to bend routinely and repetitively to lift more than 40 lbs
Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from database or email system

Benefits

A highly energetic and collaborative team.
A management team that cares about your professional development.
Free membership for you and plus one family member.
Discounted Personal Training, and merchandise – including supplements.
Employee referral program.
Daily Pay offered - access your funds before payday.
Competitive pay plus vacation, holiday, and sick pay.*
Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!*
401(k) + Company matching!*
Personal education growth options with Sophia Learning.

Company

EōS Fitness

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EōS Fitness is an accessible, high-quality gym environment where anyone can pursue a range of fitness goals.

Funding

Current Stage
Late Stage
Total Funding
unknown
2025-05-12Acquired

Leadership Team

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Rich Drengberg
Chief Executive Officer
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Aaron Gette
Chief Information Officer
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Company data provided by crunchbase