EōS Fitness · 14 hours ago
Service Associate
EōS Fitness is bold, upbeat, and motivating. They are seeking a Service Associate who will provide a welcoming and professional experience to all members, handling inquiries and ensuring individuals feel valued in their fitness journey.
FitnessHealth CareTravel
Responsibilities
Greet members and guests with a friendly and professional attitude
Provide information about gym services, programs, and membership options
Address member inquiries, concerns, and complaints promptly and professionally
Check-in members and guests using the gym’s management system
Oversee and manage check-in alerts and notifications
Ensure the front desk area is clean, organized, and stocked with necessary supplies
Process payments for memberships, classes, and retail items
Follow safety protocols and procedures to ensure the well-being of all gym members and staff
Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance
Support a clean and well-maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks
Qualification
Required
Previous experience in customer service or front desk role
Experience or strong interest in the fitness industry is a plus
Excellent interpersonal skills with a customer-focused attitude
Ability to multitask and handle a fast-paced environment
Proficiency in MS Office and familiarity with gym management software
Strong organizational and problem-solving skills
Flexibility to work evenings, weekends, and holidays as required
CPR certification required within 30 days of hire
Must attend all mandatory company trainings within 30 days of employment
Follow all current company policies and standard operating procedures, which may be updated or changed over time
Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
Ability to bend routinely and repetitively to lift more than 40 lbs
Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from database or email system
Benefits
A highly energetic and collaborative team.
A management team that cares about your professional development.
Free membership for you and plus one family member.
Discounted Personal Training, and merchandise – including supplements.
Employee referral program.
Daily Pay offered - access your funds before payday.
Competitive pay plus vacation, holiday, and sick pay.*
Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!*
401(k) + Company matching!*
Personal education growth options with Sophia Learning.
Company
EōS Fitness
EōS Fitness is an accessible, high-quality gym environment where anyone can pursue a range of fitness goals.
Funding
Current Stage
Late StageTotal Funding
unknown2025-05-12Acquired
Recent News
2025-10-30
2025-10-22
Company data provided by crunchbase