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APR Consulting · 15 hours ago

Patient Service Representative

Seattle, WA

Contract

Onsite

Entry Level

$21.98/hr - $21.98/hr

1+ years exp

APR Consulting, Inc. is seeking a Patient Services Representative to coordinate and schedule new patient referrals, ensuring timely access to care. This role requires strong communication skills and attention to detail to manage a high volume of referrals and provide excellent customer service in a clinical environment.

ConsultingCRMHuman ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency

Hiring Manager

Irhon "Ron" Firme

Responsibilities

Manage incoming new patient referrals, ensuring appropriate documentation is received and processed accurately

Schedule new patient appointments in alignment with clinic protocols, provider templates, and specialty-specific requirements

Communicate with referring offices, providers, and patients to obtain missing information or clarify referral details as needed

Maintain accurate and confidential patient information while following all regulatory and organizational guidelines

Support the care team by helping ensure smooth patient flow and timely access to services

Provide excellent customer service in a fast-paced clinical environment

Qualification

Referral management experienceCustomer service skillsElectronic Medical Records (EMR)Scheduling experienceAttention to detailConfidentiality handling

Required

Minimum 1 year of referral management experience in a healthcare or medical office setting

Strong customer service skills with the ability to support patients and referring providers professionally

Ability to manage a high volume of work with attention to detail and accuracy

Experience handling confidential patient information with discretion

Preferred

Experience working with Electronic Medical Records (EMR) systems

Background in scheduling within a specialty clinic or hospital setting

Company

APR Consulting

APR Consulting is a nationally recognized, award-winning provider of talent acquisition and workforce solutions, helping organizations simplify, scale, and optimize their operations.

Founded in 1980

Diamond Bar, California, USA

201-500 employees